Certification Topics of Avaya 3312 Exam
Single Number Reach Configuration and Operation (SNR)
Avaya Call Server Implementation and Management (Call Servers)
Avaya Voice Network Architecture
Media Gateway Controller Implementation and Management
Media Gateway Configuration and Operation (MGCP)
SIP Trunking Configuration and Operation (H.323)
SIP Configuration and Operation
LAN/WAN Design Considerations
Basic Concepts
Learn the basics of your new Aura Contact Center Administration
Aura Contact Center Administration is an application that is used by the company's representatives to take calls and perform different tasks, including managing their schedules. It has a web-based interface, so it can be accessed from desktops, laptops, or any other device with an Internet connection. Tasks are performed in the form of workflows, which are combinations of a series of steps that allow you to execute a specific function. For example, if you want to create an IVR menu for a given campaign and then link it to the corresponding outbound dialer, you will have to follow a predefined workflow that will guide you through all the necessary steps. You can also configure call handlers and call handlers groups, which consist of agents who have access to a given set of features and can handle calls accordingly, is the only reliable online resource that provides you Avaya 3312 exam dumps with the help of which you can easily prepare yourself for the Avaya 3312 exam.
The agents can perform different functions such as playing pre-recorded messages for customers, checking data about them, or transferring their calls. The system is intuitive and easy to use, but there are some details you should be aware of before getting started with it.
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What is the salary of an Avaya 3312 Exam certified professional?
The Average salary of different countries of Avaya 3312 Exam Certified professional
United States - $70,000 USD
India - 5320945 INR
UK - 52844 Pounds
Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/21488
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Avaya 3312 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Script and Flow Design | - Orchestration Designer
|
| Troubleshooting and Maintenance | - Issue resolution
|
| Reporting and Monitoring | - Statistics and Displays
|
| Configuration and Administration | - System Setup and Tools
|
| Contact Center Fundamentals | - Core Concepts
|








