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SAP C-C4H510-21 Exam Description:
The “SAP Certified Application Associate – SAP Service Cloud 2111” certification exam verifies that the candidate possesses fundamental knowledge and proven skills in SAP Service Cloud project implementation. This certificate proves that the candidate has the core understanding required of an application consultant and is able to apply the associated prerequisite skills practically under the supervision of an expert consultant in a project environment. The certificate issued for passing this exam will be valid for 5 years.
C-C4H510-21 Exam Certification Details:
| Languages: | English |
| Sample Questions: | SAP C-C4H510-21 Exam Sample Question |
| Level: | Associate |
| Duration: | 180 mins |
| Exam: | 80 questions |
| Cut Score: | 65% |
SAP C-C4H510-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Reporting & Analytics | - Reports and Dashboards
|
| Topic 2: Data Management & Integration | - Data Templates and Migration
|
| Topic 3: Service Business Process | - Service Process Operations
|
| Topic 4: Service Elements and Workflow | - Service Levels and Notifications
|
| Topic 5: Personalization & Extensibility | - Customization Tools
|
| Topic 6: Service Objects & Core Concepts | - Registered Products and Installed Base
|
| Topic 7: User Management & Administration | - System Access Control
|
| Topic 8: Additional Functional Areas | - Contracts, Ticket Hierarchy & Maintenance
|
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