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Skills Tested in CSSBB Evaluation

You can pass the ASQ CSSBB certification test if you are able to develop the following skills and demonstrate them during the actual test:

• Learning how to use diverse project management tools;
• Identifying interested customers in your products and services, together with defining business cases and project scope;
• Understanding how analytical tools function;
• Understanding the connection between Six Sigma principles and business processes as well as developing leadership skills;
• Developing controlling tools and procedures;
• Developing solid team management skills;
• Discerning the impact that your decisions as a leader have on the organization as well as learning how to communicate your decisions with the team;
• Designing the methodologies and framework based on Six Sigma principles and philosophy.
• Developing measurement procedures and processes that match the business requirements;
• Identifying improvement methods for business processes;
• Modeling and measuring the relationships between different variables;

Reference: http://asq.org/cert/six-sigma-black-belt

Understanding Body of Knowledge (BoK) in Relation to Official Test

As you may assume, the CSSBB exam questions are based on the Body of Knowledge (BoK) which contains a syllabus of all topics and concepts that should be known and understood by applicants in preparation for the actual certification test. The CSSBB BoK is thus divided into nine main sections from which a certain number of questions will be set:

• Organization-Wide Devising & Execution (12 questions)

Regarding this area, the candidates are expected to have reliable knowledge and understanding of how to make necessary plans and effectively deploy these plans towards improving their organizations. To achieve this, they need to understand the fundamentals of Six Sigma and lean methodologies, learn to apply Six Sigma in solving problems, understand the relationship between business systems as well as processes, and also know how to apply necessary tools in ensuring the achievement of planned initiatives. Furthermore, responsive leadership is essential in this section, which requires that the candidates also understand the importance of delegating roles & responsibilities, and applying innovative skills against possible barriers.

• Management of Processes Including Measures (10 questions)

This domain requires that the candidates get familiar with what it entails to successfully manage an organization. In particular, here, they need to understand the impacts of Six Sigma on the customers, the suppliers, and the generality of the stakeholders. For the best results, exam-takers should also learn to apply best methods and practices when it comes to benchmarking. The candidates need also consider the business aspects along the line of efficiently analyzing the organization's general performance, all in a bid to ensure that adequate financial measures are employed.

• Team Management (18 questions)

The subsections subsumed here under the Team Management topic are team formation, facilitation, dynamics, and training. All these, in general, require that the candidates have a careful understanding of the various complexities that trail the formation, existence, management, and continuity of a team. The subtexts in this case also indicate that while certain decisions and methods may be applicable to some team members, they may not be applicable to others. Therefore, candidates are to have a careful understanding of this simple but delicate aspect of the organization.

• Define (20 questions)

This scope emphasizes the need to bridge the gap between a business and its customers, such that the business organization understands the needs of the customers and how best to meet their needs. This tested area also accentuates the importance of setting measurable goals and objectives, tracking costs, revenues, customer satisfaction, and also making use of certain necessary tools such as the Project Management tools (gantt charts, toll-gate reviews, etc.) and the analytical tools (affinity diagrams, tree diagrams, etc.). Candidates have to get a good grip of the section to clear the final CSSBB test.

• Measure (25 questions)

Under this portion, the candidates will need to understand how to identify and make use of process flow metrics as well as the various process analysis tools. Another aspect of this domain is data collection which would require knowing the different kinds of data existing, sampling them, and employing them to the best of their usability. Other aspects include the need to understand measurement systems and how they can be applied, basic statistics and how plausible conclusions can be drawn from it, probability and how it can be employed in efficient distribution, and, finally, process capability and its long & short term effects on the organization.

• Analyze (22 questions)

This objective, basically, involves measuring and modelling relationships between variables, the features of hypothesis testing, Failure Mode and Effects Analysis (FMEA), and extra analysis methods like root cause, waste, and gap analysis.

• Improve (21 questions)

This section involves the Design of Experiments (DOE), lean practices, and deployment. It generally is concerned with ensuring improvements through certain experiments, careful studying, and planning, as well as implementing these plans to ultimately achieve optimum results.

• Control (15 questions)

This is where candidates have to know about different controls such as Statistical Process Control (SPC), other controls, and how to maintain them. The final item in this subcategory here is how to sustain improvements, which involves documenting the lessons learned from the phases of a project and applying such lessons towards improving other activities in the organization.

• Design for Six Sigma (DFSS) Architecture and Methodologies (7 questions)

Here, candidates have to get themselves familiar with general DFSS methods, design for X (DFX), and robust outlines. In particular, within such a topic, you'll be enlightened on DMADV & DMADOV principles, design constraints, and the components of statistical tolerancing.

Certification Path

The ASQ Certified Six Sigma Black Belt certification path includes only one CSSBB certification exam.

Preparation Materials for CSSBB Exam

You can consolidate your knowledge of the scope tested in the CSSBB certification test if you use the following preparation materials and combine them with the courses below:

• ASQ CSSBB Study Guide

  This book was written by Shawn Findlater & Mark Allen Durivage and published in 2017. The ASQ members can buy it for an advantageous price of $35. On the contrary, non-members will get this book if they pay $50. This manual, particularly, was developed to help the candidates who want to take the CSSBB certification exam and succeed in it. All in all, the study guide is split into two sections. The first one includes 432 practice questions which are divided into nine other parts. The second section comprises 150 more practice items which are also elaborated into nine potions. With the help of these practice inquiries, you will consolidate your knowledge of the topics included in the BoK and help you get used to the test structure.

• Certified Six Sigma Black Belt Handbook, Third Edition

  Such a handbook makes a perfect match with the study guide described above and is also dedicated to the ASQ CSSBB exam. Its authors are Donald W. Benbow and T.M. Kubiak. The members may benefit from a discounted price of $101.50. In case you are a non-member of ASQ, then you will buy such material for $145. This edition has been thoroughly reviewed and updated with the topics included in the exam syllabus. Therefore, you will learn about the Six Sigma principles as well as concepts and receive access to different exercises. You can view this handbook as an effective kit that will give you a practical perspective on how the DMAIC standards can be applied in a real organization. Besides, the book ends with 180 problems that cover each chapter included in the test syllabus in addition to another 150 questions very similar to the ones that you will find in the real exam.

• Certified Six Sigma Black Belt Certification Preparation

  A session like this is delivered in a face-to-face format. You can find it and register for it if you search the ID CSSBBCPASQ. The only prerequisite that you need to comply with for such training is having an electronic, hand-held calculator. For example, if you have the TI-30Xa model, you are perfectly fine. To be eligible for this class, you will also have to pay the registration fee of $2,119 in case you are an ASQ member. If you are not a member yet, then the price will be $2,349. The course is organized for five days and it is split into nine sections during which you will learn how to define roles, analyze data, plan & organize your business processes, and measure your results.

ASQ CSSBB Exam Syllabus Topics: