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Huawei H19-321 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Huawei Service Portfolio and Solutions | - Mapping services to customer scenarios - Overview of Huawei enterprise service offerings |
| Topic 2: Customer Needs Analysis | - Techniques for gathering and documenting customer requirements - Translating requirements into solution options |
| Topic 3: Presentation and Competitive Positioning | - Delivering effective presentations and demonstrations - Competitive analysis of service solutions |
| Topic 4: Solution Design and Proposal Development | - Developing service proposals and pricing considerations - Designing tailored service solutions |
| Topic 5: Proof of Concept (PoC) and Handover | - Planning and executing PoC activities - Transition from presales to delivery teams |
| Topic 6: Presales Service Fundamentals | - Role and principles of presales services - Presales workflows and customer engagement basics |
Huawei HCS-Pre-Sale-Service Solution(Huawei Certified Pre-sales Specialist Service Solution) Sample Questions:
Question 1
What are the service components that ip network planning and design service products do not include?
A. Implementation design
B. Customer needs analysis
C. Migrate the design
D. Target network planning and design
Question 2
FusinSphere, FusionCloud integrated delivery service, including solution design, software implementation and hardware implementation services.
A. True
B. False
Question 3
GSM-R evaluation and optimization service is for new incremental networks, and GSM-R evaluation and optimization services do not exist in GSM-R stock networks.
A. True
B. False
Question 4
The investment model of the cloud IDC project government is as follows. (Multiple choice)
A. BT mode
B. Fiscal allocation model
C. Crowdfunding mode
Question 5
The product warranty policy stipulates that the starting time of the equipment warranty period is calculated as follows: from the date of shipment ninety (90) days or the date of the buyer's first application for repair services, and the minimum repair starts.
A. True
B. False
Solutions:
| Question 1 Answer: A | Question 2 Answer: B | Question 3 Answer: B | Question 4 Answer: A,B | Question 5 Answer: A |








