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HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Print and Document Management Solutions | - Job accounting and usage tracking - Print management and cost control solutions - Secure printing and document protection |
| HP Printing Ecosystem and Solutions Positioning | - Competitive positioning and value selling - HP printers, software, and services ecosystem |
| Workflow and Digital Transformation | - Document workflow optimization - Digitization and automation of document processes |
| HP Document Solutions Sales Fundamentals | - Value positioning of HP Document Solutions - Understanding customer printing and document workflows |
HP Selling HP Document Solutions Sample Questions:
1. What should you discuss with your customer concerning the deployment of HP Web Jetadmin?
A) the document management system the customer wants to deploy
B) the development of processes forprinting special fonts and bar codes
C) the number of IT help desk calls that relate to printer issues
D) the management of output from non-windows environments
2. When a salesperson approaches a customer about the need for print management solutions, which issues should be discussed?
A) the need to print specific font and printing checks with special inks and toners
B) resource constraints, decreasing budgets, adapting to change, and ROI
C) protection of intellectual data form research and development, and finances
D) customization of document output for specific process steps
3. What should asalesperson do when qualifying any potential opportunity?
A) evaluate sell-up and cross-sell opportunities
B) Prioritizethe opportunity, relative to the others the salesperson is pursuing
C) begin to quantify the print volumes and potential productivity gains
D) analyze all the industry financial data that is available
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: B |








