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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit organization uses Nonprofit Cloud and wants to ensure that members of the fundraising department cannot access the program department's Interaction Summaries. What should the organization use to accomplish this goal?

A) Session Security Levels
B) Compliant Data Sharing
C) Permission Sets

2. A nonprofit organization is evaluating Nonprofit Cloud. Where can the organization see whether they qualify for nonprofit pricing and benefits from Salesforce?

A) Trailhead Academy
B) The Power of Us Program pages
C) The Salesforce Commons Program pages

3. A nonprofit uses Volunteers for Salesforce. The nonprofit has volunteers who work the same schedule every week. The volunteer manager wants to avoid asking these ongoing volunteers to sign up for the same shift every time. How should the consultant configure Salesforce to meet the requirement?

A) Enter all volunteer IDs and schedules on a spreadsheet and use an ETL tool to create volunteer hours records in Volunteers for Salesforce.
B) Use the Volunteer Recurrence Schedules in Volunteers for Salesforce to create the volunteers' schedules.
C) Install a grid app from the AppExchange to mass enter volunteer hours based on each volunteer's schedule.
D) Use the Job Recurrence Schedule functionality in Volunteers for Salesforce to create the volunteers' schedules.

4. A nonprofit wants to implement an external email platform that integrates with Salesforce. The integration will record every email sent to a subscriber, as well as which recipients open the email, click a link, or unsubscribe. Which two storage considerations should the consultant take into account before recommending an email platform? (Choose 2)

A) Subscribers must be synced as Leads and Campaign Members in NPSP.
B) Unsubscribed Leads should be deleted from Salesforce immediately.
C) Email subscribers' activities can be retained for a certain length of time.
D) Campaign Member records use less storage space than custom object records.

5. An annual fund coordinator wants to create a report that identifies which individual donors have yet to make a gift toward the Annual Fund Campaign this year. It is important that the annual giving coordinator avoids soliciting any individuals who are attending an upcoming gala. The nonprofit uses Campaigns to track event attendance. What should a consultant add to the report to exclude gala attendees?

A) Cross filter
B) Bucket field
C) Filter logic
D) Summary formula

Solutions: