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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Salesforce Lightning Design System | 13% | - Applying SLDS components and patterns - Identifying the purpose and resources of SLDS |
| Topic 2: Visual Design | 11% | - Designing responsive and mobile-friendly interfaces - Applying Salesforce Lightning Design System (SLDS) |
| Topic 3: Discovery | 13% | - Identifying customer experience objectives and goals - Analyzing existing user experiences and identifying gaps - Determining business needs and user needs |
| Topic 4: Configuration and Customization | 10% | - Understanding declarative customization options for UX - Configuring Lightning pages and apps for optimal UX |
| Topic 5: Testing | 11% | - Planning and conducting usability testing - Analyzing testing results and making recommendations |
| Topic 6: UX Fundamentals | 16% | - Describing the user-centered design process - Identifying user interface design principles - Understanding accessibility standards and guidelines |
| Topic 7: Interaction Design | 14% | - Creating wireframes and prototypes - Defining user flows and interactions - Designing effective page layouts |
| Topic 8: Information Architecture | 12% | - Designing site maps and navigation structures - Creating effective labeling and categorization systems |
Salesforce Certified Platform User Experience Designer Sample Questions:
Cloud kicks research team provides its UX Designer with a readout stating the audience for the design solution has a high number of visually impaired people.
How should the design be approached?
- A. Ensure Health Insurance Portability and Accountability Act (HIPAA) standards and guidelines are followed.
- B. Design a mobile-responsive solution to be used with Mobile Publisher.
- C. Ensure all text is black to maximize readability.
- D. Optimize for color contrast-ratio and screen-reading technology.
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Cloud Kicks (CK) wants to display contact information, including avatar, name, and title, for people who are related to a customer on a Record page. However, title space is available.
Which standard component's design should be used given CK's constraints?
- A. Interactive Cards
- B. Table
- C. Tiles
- D. Tree Grid
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Which goal would be important in undertaking a Consequence Scanning exercise before launching a new product?
- A. Identify the best angle for positive launch press coverage.
- B. Encourage team well-being through collaboration.
- C. Reframe the product objectives from multiple, diverse perspectives.
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Cloud Kicks (CK) has hired a UX Designer to help with the design of its Experience Cloud site. CK wants to understand the structure and layout of the navigation menu.
Which activity should the designer use while card sorting?
- A. Have users sort the cards based on similar categories or groups.
- B. Compare two versions of the navigation menu mockups to see which performs better.
- C. Arrange pages in the navigation menu by alphabetical order.
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Cloud Kicks (UC) has begun a new project to update its Experience Cloud site. CK know the interface needs improvement and wants its Designer to conduct an independent audit of its current website.
Which activity should the designer perform?
- A. Task Analysis
- B. Expert Review
- C. Prototype testing
- D. Card Sorting
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Theresa 
Joanna 
Godfery 
Bblythe 
Belinda 
Howar 
Edgar 
Julian 
Marsh 
Nina 
Page 
Nathan 
Ingram 
Giles 
Hilda 
Trista 
