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Salesforce Plat-UX-102 Exam Syllabus Topics:

Salesforce Certified Platform Strategy Designer Sample Questions:

Question 1

Cloud Kicks (CK) set a goal to improve the sustainability of its business in the coming year. A strategy designer on CK"s team knows the importance of pushing for environmental impact in their latest designs.
What should they do to prepare to measure progress toward this goal?

A. Schedule a workshop with key product stakeholders to brainstorm "how might this new product be more sustainable
B. Only interview customers who value environmentalism to uncover needs from CK's desired customer base of ethical consumers.
C. Create a journey map that extends into pre-purchase and post-use disposal to uncover unseen impacts of the product's lifecycle.

Question 2

Cloud Kicks feels confident about its vision for a new loyalty program and has received approval from leadership to begin development.
What is needed from the strategy designer to inform a roadmap from MVP to mature offering?

A. Phases of feature development
B. Instrumentation and POC prototypes
C. Effort sizing and user story points

Question 3

A strategy designer is planning a remote workshop with a team from their partner company using a new digital collaboration tool. Many employees at the partner company have much less experience with technology.
Which activity should ensure the workshop is accessible to all participants?

A. Allow access to the tool ahead of time and make sure participants are familiar before getting started.
B. Ask a friend to test the tools first and give feedbeck on how user-friendly the activities are.
C. Conduct an in-person session with the partner company; collaboration is best when done face-to-face.

Question 4

The design team at Cloud Kicks is in the early stages of exploring an idea for a wearable device to track customers activity during workouts.
They employ footwear designers and manufacturing experts, but they lack an engineer experienced in consumer hardware, What should the strategy designer do to determine whether or not to pursue this product idea?

A. Conduct an expert interview in consumer device engineering.
B. Perform secondary research on common hardware issues.
C. Hire an engineer with experience in consumer devices.

Question 5

An insurance company has a calc banding process that involves multiple team members, different departments, and many disparate systems Which Salesforce automation tool should a strategy designer recommend to improve business process efficiency?

A. Services Cloud
B. MuleSoft
C. Financial

Solutions: