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Salesforce Certified Slack Administrator Sample Questions:

1. Brian, an Org Owner on Enterprise Grid, needs to ensure that all Slack data is archived and stored outside of Slack.
What does Brian need to do?

A) Turn on Corporate exports to retrieve private data and store it elsewhere.
B) Enable DLP and quarantine all messages and files that need to be archived.
C) Contact Slack to set message and file retention policies at the Organization level to "Keep all messages".
D) Use a third-party eDiscovery app to retrieve and store data in a data warehouse.

2. Your company, Alpha Corp, highly prioritizes information security. The company has just set up Slack Connect channels to work with Beta Corp. Slack Connect direct messages (DMs) are disabled at this time.
Given this, your Chief Information Officer (CIO) wants to know whether your organization's users can communicate with external users from Beta Corp using Slack Connect DMs.
What should you tell the CIO?
(Select the best answer.)

A) Alpha Corp users can DM any Beta Corp users now that the two organizations have been connected.
B) Workspace Admins can give access to specific Alpha Corp users to DM with Beta Corp.
C) Alpha Corp users can DM any Beta Corp users that are in the same Slack Connect channels as they are.
D) Alpha Corp users cannot DM anyone from Beta Corp since Slack Connect DMs are disabled.

3. What are two benefits of creating user groups for your workspace?
(Select the TWO best answers.)

A) Assigns default Slack app integrations to users when they start working at the company.
B) Sets permissions on who can view your workspace analytics.
C) Sets channel management permissions at the workspace level.
D) Assigns default channels to users when they start working at the company.
E) Notifies a group of members who often need to be notified at once. For example: @managers

4. A project team in charge of implementing Slack plans to check in with their executive team three months after the launch. The goal of this check-in meeting is to define the success of Slack at the organization.
What should the team do to prepare for this milestone most effectively?

A) Show the progress that has been made on configuring single sign-on (SSO) and training the IT help desk team on Slack's admin capabilities.
B) Prepare to show the executive team the admin console so they understand the depth of settings and policies available in Slack.
C) Meet with key business units to identify and measure opportunities to improve productivity using Slack.
D) Display the number of weekly active members in Slack, trending from the beginning of the launch to the three-month mark.

5. You're working with other Workspace Admins to define the criteria to approve requests to convert public channels to private.
What is one example of an acceptable reason to convert a public channel to private?

A) Members of the workspace do not wish to be notified of new content in the channel.
B) Several members in the channel are also communicating by direct message (DM).
C) Channel members need to share sensitive files which should not be accessible by the wider workspace.
D) Channel membership is low; in the single digits.

Solutions: