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IBM 000-580 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Case Manager V5.0 |
| Exam Number: | C2070-580 |
| Related Certifications: | IBM Business Process Manager IBM FileNet P8 |
| Certificate Validity Period: | No expiration (version-specific) |
| Passing Score: | 70% |
| Exam Format: | Multiple Choice, Scenario-Based, Drag and Drop |
| Exam Price: | $200 USD |
| Real Exam Qty: | 60 |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Recommended Training: | IBM Education - Case Manager V5.0 Training |
| Exam Registration: | IBM Certification Portal Pearson VUE Registration |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; basic knowledge of IBM FileNet P8 and business process management recommended |
| Official Syllabus URL: | https://www.ibm.com/certify/exams/C2070-580 |
IBM 000-580 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Migrating to Production Environment | 9% | - Solution export/import procedures - Environment configuration - Deployment validation |
| Topic 2: Planning and Architecture | 14% | - Development vs production environment differences - Integrated components and licensing - IBM Case Manager V5.0 architecture overview - Minimum installation and system requirements - Solution suitability and use cases |
| Topic 3: Installation and Configuration | 10% | - Case Manager Administration Client (CMAC) - Single-server and distributed installation - Deploying add-on components - Post-installation validation |
| Topic 4: Extending Case Management Solutions | 17% | - Integrating custom widgets and eForms - Rules and analytics customization - Integration with other IBM products - REST APIs and custom applications |
| Topic 5: Designing, Deploying and Testing Case Solutions | 45% | - Case tasks, process fragments, and WPS integration - Custom widgets and pages - Security model and permissions - Deployment structure and solution templates - Case Client and Mashup Center - Case Builder and solution artifacts - Case Manager object model - Case Analyzer, Monitor, eForms, and iLog JRules |
| Topic 6: Monitoring and Troubleshooting | 5% | - Log analysis and common issues - System monitoring tools - Performance tuning |
000-580 Exam Preparation: Frequently Asked Questions
No formal prerequisites; basic knowledge of IBM FileNet P8 and business process management recommended Rules change occasionally, so verify the current requirements on the official IBM exam page before you schedule.
All three versions in a single purchase: 116 practice questions for the IBM Case Manager V5.0 exam as a printable, expert-prepared PDF — ideal if you learn best by annotating paper; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. Use whichever version fits each moment, or all of them together. You also get a free demo, 365 days of free updates, a 50% renewal discount after the first year, and unlimited computer installations.
The 000-580 exam is a IBM certification exam validating the knowledge in the IBM Case Manager V5.0 syllabus shown above. It belongs to these credential paths: IBM FileNet P8, IBM Business Process Manager. Beyond theoretical knowledge, employers want demonstrated skills — and this credential provides that evidence in 2026's competitive market. TestsDumps helps you prepare with 116 practice questions in PDF, Desktop Test Engine, and Online Test Engine formats.
Online proctored or onsite at Pearson VUE test centers Registration for the IBM Case Manager V5.0 exam runs through these official channels:
Your TestsDumps practice questions arrive by email within 1 minute of purchase, so preparation can begin the day you book.
The IBM Case Manager V5.0 exam contains 60 to be completed within 90 minutes. That leaves limited time per question, so rehearsing under the same clock with the TestsDumps Desktop Test Engine is time well spent.
The official IBM Case Manager V5.0 outline defines 6 domains. The top three are Planning and Architecture (14%), Migrating to Production Environment (9%), and Designing, Deploying and Testing Case Solutions (45%). See the full list in the topics section above — TestsDumps's 116 practice questions span every domain.
TestsDumps issues a full refund if you take the IBM Case Manager V5.0 exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. To claim, submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam — processing takes up to 7 days. Alternatively, exchange for two free exam products of equal value while keeping your original product's update service. Delivery is by email within 1 minute; contact support if nothing arrives within 2 hours.
The IBM Case Manager V5.0 exam requires 70% to pass, and registration costs $200 USD. A retake costs the same fee again — one more reason to gauge your readiness with the TestsDumps practice engines before exam day.
IBM recommends the following training for the IBM Case Manager V5.0 exam:
Complement the official training with the 116 practice questions from TestsDumps — they show you whether the knowledge holds up under exam-style questioning.
IBM Case Manager V5.0 Sample Questions:
Your case management solution will employ services managed by IBM Business Process Manager (BPM). How do you configure these services to access additional case information as well as perform any required updates to the case or case contents prior to the Case Task completing?
- A. Invoke a P8 process that uses CE Operations via web services
- B. The WebSphere Integration Designer can model Case Tasks as service imports
- C. Use the WebSphere ECM Adapter to access P8 Content Engine (CE)
- D. Mark the desired Case Task as callable from IBM BPM in the Case Builder
Correct Answer: C 🗳️
In the Case Manager Client profile, there are "Registering the client to IBM Mashup Center server" and "Registering the IBM Mashup Center server" tasks. Select two answers for when you need to run the "Registering the IBM Mashup Center server" task? (Choose two)
- A. After running the Create Connection Definition task in the Deployment profile
- B. After redeploying Case Manager API
- C. After redeploying Case Builder
- D. After running Configure Development Environment task in the Case Manager Case Builder profile
- E. After running the Deploy Solution
Correct Answer: A,D 🗳️
With the integration of IBM Case Monitor and IBM Cognos Real-time Monitoring, what are two of the events you can monitor? (Choose two)
- A. The average number of closed cases
- B. The average time that tasks spend in each state
- C. The average age of active cases and tasks
- D. The number of completed workflows on Process Engine
- E. The number of incoming cases for a time period
Correct Answer: B,C 🗳️
Your case management solution requires case workers to have a view of information managed in a system external to IBM Case Manager and P8. How do you integrate such a view into the IBM Case Manager case worker's environment?
- A. Integrate a mashup widget that displays the external system information
- B. Use an IBM Forms Widget
- C. Extend the Case Information Widget
- D. Use the Case Data Widget
Correct Answer: A 🗳️
When do you perform the "Export Pages" task in a Case deployment profile?
- A. When deploying a solution in a development environment
- B. Before migrating a solution to a production environment
- C. When redeploying a solution in a development environment
- D. Never
Correct Answer: B 🗳️
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