An attractive certification changes how the job market sees you, and Oracle Engagement Cloud 2019 Implementations Essentials is one of those credentials. TestsDumps prepares you for the 1Z1-1064 exam with 76 verified practice questions and detailed explanations for every answer.
Oracle 1Z1-1064 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Engagement Cloud 2019 Implementation Essentials |
| Exam Number: | 1Z0-1064 |
| Related Certifications: | Oracle Engagement Cloud Certified Implementation Specialist |
| Exam Price: | USD 245 |
| Exam Duration: | 120 minutes |
| Available Languages: | English |
| Real Exam Qty: | 70 |
| Certificate Validity Period: | Oracle version-based certification (until credential retirement) |
| Passing Score: | 64% |
| Exam Format: | Multiple Choice |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or test center delivery through Oracle's authorized testing provider. |
| Pre Condition: | No mandatory prerequisite. Oracle recommends experience with Oracle Engagement Cloud implementation projects. |
| Official Syllabus URL: | https://education.oracle.com/oracle-engagement-cloud-2019-implementation-essentials/pexam_1Z0-1064 |
Oracle 1Z1-1064 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Foundation | 15% | - Sales Cloud Overview
|
| Topic 2: Business Processes and Automation | 15% | - Automation Features
|
| Topic 3: Reporting and Analytics | 10% | - Analytics and Reporting
|
| Topic 4: Application Composer and Customization | 20% | - Customization Framework
|
| Topic 5: Users, Security and Resource Management | 18% | - Security Configuration
|
| Topic 6: Sales Configuration | 22% | - Sales Objects Setup
|
Oracle 1Z1-1064 Exam: Frequently Asked Questions
Oracle Engagement Cloud 2019 Implementations Essentials is an official Oracle exam, identified by exam code 1Z1-1064. Passing it earns the Oracle Engagement Cloud Service certification at the Implementation Specialist level. It also relates to Oracle Engagement Cloud Certified Implementation Specialist. Certifications like this one remain a reliable route to standing out: they prove ability in a way resumes alone cannot.
The Oracle Engagement Cloud 2019 Implementations Essentials exam contains 70 questions to complete within 120 minutes. The candidates who run out of time are usually the ones who never practiced against a clock. The TestsDumps software engine lets you limit your test time exactly like the real exam, exposing pacing weaknesses while they are still free to fix.
You need 64% to pass Oracle Engagement Cloud 2019 Implementations Essentials, and the official registration fee is USD 245. Retakes charge the full USD 245 again, which makes failing a genuinely expensive outcome. Reduce that risk the rational way: practice with the TestsDumps questions until your scores sit consistently above the requirement, then book.
No mandatory prerequisite. Oracle recommends experience with Oracle Engagement Cloud implementation projects.
Vendor requirements change from time to time, so verify the current conditions before registering via the official exam page.
Yes. You can download the free demo of the Oracle Engagement Cloud 2019 Implementations Essentials questions before you buy, and after purchase you have the right to one year of free updates. When your product expires, extending the update service costs 50% of the regular price. Three versions, PDF, software, and online APP, let you study the way that suits you.
A 100% money-back guarantee protects you under clear conditions. Take the Oracle Engagement Cloud 2019 Implementations Essentials exam within 60 days of purchase; if you fail, you can claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. Alternatively, exchange for two other exam products of equal value, free, while keeping the update service on your original purchase.
Delivery is instant: files unlock for download at payment and are automatically emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, available 24/7. Installation is unlimited across your computers.
The Oracle Engagement Cloud 2019 Implementations Essentials syllabus divides into 6 domains. The leading areas are Users, Security and Resource Management (18%), Sales Foundation (15%), and Application Composer and Customization (20%). The complete outline is published above; knowing your shortcomings starts with knowing the syllabus.
Oracle Engagement Cloud 2019 Implementations Essentials Sample Questions:
Which three steps are required to set up a standard coverage for the following scenario: High Severity SRs must be worked round-the-clock and resolved in 24 hours (a First Response metric is not required), and the owner should be warned of pending expiration three hours before expiration?
- A. Choose all optional result columns.
- B. Create an entitlement rule that specifies:-Condition Column Severity = High-Calendar = 24 by
7-Resolution Metric = 1440-Resolution Warning Threshold 180-Appropriate Start and End Dates - C. Do not choose any optional criteria columns.
- D. Create a new standard coverage using the delivered Contracts Service Entitlements Entitlement Type.
Correct Answer: B,C,D 🗳️
Your customer is not able to use category filters for search and recommended results of Knowledge articles in his environment.
Which of the following is causing this behavior?
- A. The user doesn't have the role ENABLE_LOCALE_FILTER_ROLE.
- B. The profile CSO_ENABLE_SVC_KMHOME is set to Y.
- C. The batch job for recommendations has not been executed.
- D. The profile CSO_ENABLE_KNOWLEDGE_FAVORITING is set to N.
- E. The profile CSO_ENABLE_CATEGORY_FILTER is set to N.
Correct Answer: A 🗳️
Your customer wants to have a vertical Media Toolbar instead of the Horizontal one.
Which statement is true?
- A. You must set the Vertical Toolbar as the Default, and deactivate all Horizon Toolbars.
- B. The Vertical Toolbar is always required, while the Horizontal Toolbar and notifications are optional.
- C. The Horizontal Toolbar is always required, while the Vertical Toolbar and notifications are optional.
- D. The only Vertical Toolbar that you can enable is the Notifications Toolbar.
Correct Answer: A 🗳️
You have been asked to manage the availability of Knowledge articles. The requirement is that agents, internal users, and external users should all have a way of accessing the articles.
Which three options achieve your customer's requirement?
- A. Make them available for users with the "Knowledge Analyst" and "Knowledge Manager" roles only.
- B. Make them available internally to agents as part of the Service Request Knowledge Panel.
- C. Make them available to external users by giving them access to the internal "My Knowledge" page.
- D. Make them available to employees and agents via My Knowledge.
- E. Make them available externally to customers via My Digital Customer Service (DCS).
Correct Answer: A,D,E 🗳️
What three things should you perform to show product images in the Product Picker component in Digital Customer Service (DCS)?
- A. Add the Product object to your DCS application.
- B. Configure products groups and product items in Engagement Cloud.
- C. Add product ID(s) to the database component.
- D. Add images as the product image will not be pulled from Engagement Cloud.
Correct Answer: A,B,C 🗳️








