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Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. You have received alarm event "QSYSM00056 MPP disk use (85% percent) has exceeded the configured low threshold of 80 percent" on your co-resident Avaya Aura Experience Portal server. You login to the server and run the below Red Hat administrative command to review disk space usage:
[scroot@vp-a1/] # -b - - max - depth = 1 - h/
20K /mnt
12M /tmp 10.8G/home
5.9M /bin
24K /root
91.3G /opt
85G /var
16G /
Which three folders are most likely to contain files which can be deleted to make room on the server disk? (Choose three)

A) /opt.Tomcat/apache-tomcat-6.0.32/webapps
B) /var/llb/pgsql/data
C) /home
D) /opt/Avaya/InstallAgent/download
E) /var/spool/mail

2. Which statement about Auxiliary Experience Portal Manager (EPM) is true?

A) Only one Auxiliary EPM server can be added per Avaya Aura Experience Portal (AAEP) 6.0 system.
B) More than one Auxiliary EPM server can be added per AAEP 6.0 system.
C) Auxiliary EPM can be Installed co-resident with MPP server.
D) Auxiliary I PM ran be installed on a single server AAEP system.

3. Which three are exit reasons in an Intelligent Customer Routing (ICR) CCA Session detail report? (Choose three)

A) Call failed
B) Call completed in SSA
C) Call completed
D) Call routed
E) Call transferred

4. On an existing Avaya Proactive Outreach Manager (POM) server, what three are required when configuring a voice campaign? (Choose three)

A) the Call Classification Analysis (CCA) timeout to be used
B) an existing contact strategy
C) sufficient voice ports and POM CCA licenses
D) the IP of the POM server
E) an existing contact attribute

5. Your customer has configured VoIP connectivity on Avaya Aura Experience Portal. Calls made to the system are not responding with the correct speech recognition response.
What two items should he checked to resolve this situation? (Choose two)

A) the Call Data Summary Report
B) the content of the Avaya network log server.log/log
C) the error logs in the speech recognition server
D) the audio/basic and audio/x-alaw-basic settings In the Web Administration screen

Solutions: