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Microsoft 70-272 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System |
| Exam Number: | 70-272 |
| Available Languages: | English, Japanese, Spanish, French, German |
| Exam Price: | Varies by region (typically around USD $125–$165 when active; now retired) |
| Exam Duration: | 90 minutes |
| Passing Score: | 700 (on a 1000 scale) |
| Real Exam Qty: | Approximately 40-60 |
| Certificate Validity Period: | Retired certification (no longer available) |
| Exam Format: | Multiple choice, Scenario-based questions |
| Related Certifications: | Microsoft Certified Desktop Support Technician (MCDST) |
| Recommended Training: | Microsoft Learning (Archived MCDST resources) |
| Exam Registration: | Microsoft Certification (Historical) Pearson VUE Registration |
| Sample Questions: | ![]() |
| Exam Way: | Proctored exam delivered via Pearson VUE testing centers (when active) |
| Pre Condition: | Recommended: Microsoft Certified Professional (MCP) foundational knowledge; MCDST requires passing both 70-271 and 70-272 exams |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/previous-versions/education/certification/mcdst |
Microsoft 70-272 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Operating System Troubleshooting | - Device and driver issues
|
| Troubleshooting Desktop Applications | - Application compatibility issues
|
| Network and Connectivity Support | - TCP/IP and LAN connectivity
|
| Security and User Support | - System security troubleshooting
|
70-272 Exam Facts for Busy Professionals
According to the latest exam information, the 70-272 exam contains Approximately 40-60 questions and runs for 90 minutes minutes. Simulating that exact limit in practice builds the pacing a tough exam demands.
The Microsoft Supporting Users and Troubleshooting Desktop Applications blueprint centers on these domains:
- Network and Connectivity Support
- Operating System Troubleshooting
- Security and User Support
Further domains complete the official outline — the question bank covers every one.
Registration goes through the official channels below:
Pick a test center or online slot that suits your calendar, and book early — preparation goes smoother with a date in place.
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A team of IT experts and certified trainers with rich experience in the Microsoft Supporting Users and Troubleshooting Desktop Applications field writes it — and keeps it honest. Every answer is expert-verified, the content is checked continuously for updates, and each new 70-272 version is emailed to you free for 365 days. Compared with training institutions, the bank is affordable and self-paced; compared with guesswork, it is systematic. Download the free demo first, and if anything goes wrong — even a simple downloading problem — 24/7 customer assistance is one message away.
Microsoft lists these official training options for candidates:
Structured training plus consistent self-practice covers both depth and exam readiness.
Microsoft states the following prerequisites for the Microsoft Supporting Users and Troubleshooting Desktop Applications: Recommended: Microsoft Certified Professional (MCP) foundational knowledge; MCDST requires passing both 70-271 and 70-272 exams.
Confirm the current requirements on the official certification page before you register.
Currently, the 70-272 exam requires a passing score of 700 (on a 1000 scale), with a registration fee of Varies by region (typically around USD $125–$165 when active; now retired). Microsoft sets both figures, so verify the latest on the official site before scheduling.
Upon successful payment, our system automatically sends the product to your mailbox — typically within about a minute — with an instant download link on screen. If nothing arrives within two hours, check your spam folder and contact our 24/7 customer assistance. Updates are free for 365 days: the moment a new version releases, the latest bank is sent to your email immediately, no matter when you purchased. A 50% renewal discount applies when the period ends.








