In 2026, trying the demo takes minutes: open the Avaya Aura® Core Components Support Certified page, enter your email, and download the free PDF sample. It is the easiest way to see whether the 96 practice questions on TestsDumps match how you study.
Avaya 72201X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Core Components Support Certified Exam |
| Exam Number: | 72201X |
| Certificate Validity Period: | 2 years |
| Passing Score: | 70% |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) – Avaya Aura Core Components |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Real Exam Qty: | 70 |
| Exam Price: | $125 USD |
| Exam Format: | Single Answer Multiple Choice, Scenario-Based Questions, Multiple Answer Multiple Choice |
| Sample Questions: |  |
| Exam Way: | Online proctored exam or authorized Avaya/Pearson VUE testing center. |
| Pre Condition: | Recommended completion of Integrating Avaya Aura® Core Components training or equivalent experience. Basic knowledge of SIP, VoIP, and Avaya Aura solutions is recommended. |
| Official Syllabus URL: | https://www.avaya-learning.com |
Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting Avaya Aura Core Components | 25%-30% | - Support Operations
|
| Topic 2: Voice Networking Fundamentals | 10%-15% | - Protocols and Standards
|
| Topic 3: System Monitoring and Diagnostic Tools | 20%-25% | - Troubleshooting Utilities
|
| Topic 4: Maintenance and Support Best Practices | 5%-10% | - Operational Tasks
|
| Topic 5: Avaya Aura Core Architecture | 20%-25% | - Core Components Overview
|
| Topic 6: Call Flow Analysis | 15%-20% | - Call Processing
|
72201X Exam Questions and Answers
Recommended completion of Integrating Avaya Aura® Core Components training or equivalent experience. Basic knowledge of SIP, VoIP, and Avaya Aura solutions is recommended.
- System Monitoring and Diagnostic Tools (20%-25%)
- Maintenance and Support Best Practices (5%-10%)
- Call Flow Analysis (15%-20%)
Allocate study time in proportion to each topic's weight.
The 72201X exam has 70 questions with a 90 minutes-minute time limit. Practicing under the same constraints on TestsDumps builds the pacing habits you will need on test day.
The PC engine installs on your computer and simulates the real exam scenario with timed tests and performance marking. The online engine runs in your browser, needs no installation, works on most devices, and is often the more stable option when you switch machines frequently.
A passing result on 72201X requires 70%, and the official exam fee is $125 USD. Knowing both numbers upfront helps you budget your study time and money realistically.
How many practice questions does this Avaya Aura® Core Components Support Certified package include?
The package includes 96 practice questions for the 72201X exam, covering the current Avaya Aura® Core Components Support Certified objectives with verified answers.
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Avaya Aura® Core Components Support Certified Sample Questions:
When viewing Avaya Aura Communication Manager (CM) trusted certificates, you notice that the installed certificates are marked with either A, C, W, or R.
What do these letters stand for?
- A. Authentication, Authorization, and Accounting Services, Communication Manager, WEB Server, and Remote Logging.
- B. Authentication, Access, and Accounting Services, Communication Manager, Web Server, and Remote logging.
- C. Accepted, Confirmed, Whitelisted, and Rejected
- D. Authorized, Certified, Working, and Revoked
- E. Approved, Checked, Warranted, and Refused
- F. Accumulated, Compressed, Write, and Read
Correct Answer: A 🗳️
Which three SIP requests are used to allow an AST endpoint to use features provided by an Avaya Aura Communication Manager (CM)? (Choose three.)
- A. REGISTER
- B. SUBSCRIBE
- C. CANCEL
- D. OPTIONS
- E. NOTIFY
- F. INVITE
Correct Answer: B,D,E 🗳️
Explanation: Only visible for TestsDumps members. You can sign-up / login (it's free).
What information is associated with System manager alarms? (Choose four.)
- A. SIP Domain
- B. Time Stamp
- C. Event ID
- D. Affected Component
- E. Service Affecting Y/N
- F. Severity
- G. Alarm Description
Correct Answer: B,C,E,F 🗳️
An IP (AST) user 1011111 and H.323 user 1011711 share a common Communication Manager (Evolution) server. Given the following actions:
CM will negotiate the codec for the H.323 endpoint based on CM configuration.
Session Manager verifies SIP user 1011111 in the registry and authenticates it. After authenticating the SIP user, Session Manager checks the SIP user's profile for sequence applications and routes the request to Communication Manager.
Communication Manager performs feature processing and terminates the call to the H.323 endpoint. If SIP user 1011111 calls H.323 user 1011711, in which order will these actions take place?
- A. 3, 4, 2, 1
- B. 2, 4, 1, 3
- C. 4, 3, 2, 1
- D. 4, 2, 3, 1
- E. 4, 2, 1, 3
Correct Answer: D 🗳️
When a call is made between two Avaya SIP Telephones (AST) users, Session Manager processes the call through various phases. What is the maximum number of phase tags that Session Manager uses, and what are they called?
- A. Three - ingress, process, egress
- B. Two - imsorig and imsterm
- C. Five - start, connect, progress, alert, end
- D. Two - origappseq and termappseq
- E. Four - imsorig, origdone, imsterm, termdone
Correct Answer: E 🗳️
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