An attractive certification changes how the job market sees you, and Avaya Aura® Communication Applications Support is one of those credentials. TestsDumps prepares you for the 72300X exam with 95 verified practice questions and detailed explanations for every answer.
Avaya 72300X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Communication Applications Support Exam |
| Exam Number: | 72300X |
| Related Certifications: | Avaya Aura Session Manager & System Manager Avaya Aura Core Components Support |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Passing Score: | 68% - 70% |
| Exam Format: | Multiple Choice, Multiple Answer, Drag-and-Drop, Scenario-Based |
| Real Exam Qty: | 60 - 66 |
| Certificate Validity Period: | 2 - 3 years |
| Exam Price: | 125 USD |
| Recommended Training: | Official Avaya Training 22505 |
| Exam Registration: | Avaya Learning Portal Pearson VUE Registration |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or Onsite at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended knowledge of VoIP, SIP, Avaya Aura basics |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/#/training/catalog/offering/22505 |
Avaya 72300X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting & Tools | 30% | - Methodology and utilities
|
| Topic 2: Call Flows & Signaling | 25% | - SIP signaling and routing
|
| Topic 3: Architecture & Components | 20% | - Avaya Aura Communication Applications Architecture
|
| Topic 4: Configuration & Operation | 25% | - Application configuration
|
Avaya Aura® Communication Applications Support Exam: Answers Before You Commit
Avaya Aura® Communication Applications Support is an official Avaya exam, identified by exam code 72300X. Passing it earns the ACSS - Avaya Aura Communication Applications Support certification at the Specialist / Professional level. It also relates to Avaya Aura Core Components Support, Avaya Aura Session Manager & System Manager. Certifications like this one remain a reliable route to standing out: they prove ability in a way resumes alone cannot.
The Avaya Aura® Communication Applications Support exam contains 60 - 66 questions to complete within 90 minutes. The candidates who run out of time are usually the ones who never practiced against a clock. The TestsDumps software engine lets you limit your test time exactly like the real exam, exposing pacing weaknesses while they are still free to fix.
You need 68% - 70% to pass Avaya Aura® Communication Applications Support, and the official registration fee is 125 USD. Retakes charge the full 125 USD again, which makes failing a genuinely expensive outcome. Reduce that risk the rational way: practice with the TestsDumps questions until your scores sit consistently above the requirement, then book.
No mandatory prerequisites; recommended knowledge of VoIP, SIP, Avaya Aura basics
Vendor requirements change from time to time, so verify the current conditions before registering via the official exam page.
Registration for Avaya Aura® Communication Applications Support runs through the official channels below.
One practical note: the exam is delivered Online proctored or Onsite at Pearson VUE test centers.
Avaya recommends the following training for Avaya Aura® Communication Applications Support candidates.
Whatever training you take, anchor it with the 95 practice questions in the TestsDumps 72300X package, each with a detailed explanation that turns every mistake into a lesson.
Yes. You can download the free demo of the Avaya Aura® Communication Applications Support questions before you buy, and after purchase you have the right to one year of free updates. When your product expires, extending the update service costs 50% of the regular price. Three versions, PDF, software, and online APP, let you study the way that suits you.
A 100% money-back guarantee protects you under clear conditions. Take the Avaya Aura® Communication Applications Support exam within 60 days of purchase; if you fail, you can claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. Alternatively, exchange for two other exam products of equal value, free, while keeping the update service on your original purchase.
Delivery is instant: files unlock for download at payment and are automatically emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, available 24/7. Installation is unlimited across your computers.
The Avaya Aura® Communication Applications Support syllabus divides into 4 domains. The leading areas are Call Flows & Signaling (25%), Configuration & Operation (25%), and Architecture & Components (20%). The complete outline is published above; knowing your shortcomings starts with knowing the syllabus.
Avaya Aura® Communication Applications Support Sample Questions:
What are the steps necessary to trace SIP messages going through the Avaya Session Border Controller for Enterprise (SBCE)?
- A. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 222, issue thesudo sucommand, and then executethe traceSBCcommand.
- B. Login to the EMS using a web browser, then access Device specific settings > Troubleshooting > Tracing, and click on Start traceSBC.
- C. Login to the EMS using port SSH 222, issue thesudo sucommand, and then execute thetraceSBCcommand.
- D. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 22, issue thesu - rootcommand, and then execute thetraceSBCcommand.
Correct Answer: B 🗳️
When Avaya Session Border Controller for Enterprise (SBCE) initially receives the message from a SIP endpoint wanting to update their Presence status, which operation does it perform?
- A. It authenticates message and encrypts the Presence status.
- B. It authenticates and encrypts the message and registers the user.
- C. It authenticates and encrypts the message, and replaces its own IP address with the Session Manager IP address.
- D. It authenticates, encrypts the Presence status message, and replaces its own IP address with the Avaya Aura® Presence (PS) IP address.
Correct Answer: B 🗳️
In Avaya Aura® 7 the Avaya Session Border Controller for Enterprise (SBCE) license is installed on an external WebLM server and the EMS points to the WebLM server using a URL.
What is the correct syntax of that URL where 135.60.232.41 is the IP address of the WebLM server?
- A. https://135.60.232.41:52233/WebLM/LicenseServer
- B. https://135.60.232.41:8443/WebLM/LicenseServer
- C. https://135.60.232.41/WebLM
- D. https://135.60.232.41:8080/LicenseServer
Correct Answer: A 🗳️

Refer to the exhibit.
After some system maintenance was completed over the weekend, a customer calling from the office states they hear a fast busy when trying to access their voicemail.
Avaya support verifies local network connectivity is up and Avaya Aura® Messaging server is registering no alarms. A SIP trace displays a 404 Not Found error message.
Based on what is already working, to where can the issue potentially be isolated?
- A. interoperability testing
- B. routing configuration issues
- C. network outage
- D. endpoint routing configuration issue
Correct Answer: B 🗳️
A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.
Which tool was used, and which symptoms were visible that pointed to this issue?
- A. traceHTTP; all HTTP requests were going to SBCE instead of Avaya Aura® Communication Manager
- B. traceSBC with PPM debugging enabled; PPM requests were seen to be going to the Utility Server instead of Session Manager
- C. traceSM; SIP requests were going to Avaya Aura® Session Manager instead of SBCE
- D. List trace; PPM requests were going to Avaya Aura® Session Manager instead of the PPM server
Correct Answer: B 🗳️
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