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Microsoft 74-338 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Lync Server 2013 Architecture and Infrastructure | - Integration with Active Directory and DNS
|
| Topic 2: Monitoring, Troubleshooting, and Support | - Issue diagnosis and resolution
|
| Topic 3: Voice and Enterprise Communication Services | - Telephony integration
|
| Topic 4: Client and User Experience Management | - Client deployment and configuration
|
Microsoft Lync 2013 Depth Support Engineer Sample Questions:
1. You support a customer whose Microsoft Lync Server 2013 Enterprise environment that is configured with Enterprise Voice and Dial-in Conferencing. You remove the server that is hosting the File Store by using the Lync Topology Builder.
You add and define a new file server and publish the topology. Conference attendees report that they no longer hear their names played when they join or leave a conference. You need to ensure that conference attendees hear their names played when they join or leave a conference. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)
A) Run the Set-CsDialinConferencingConfiguration cmdlet.
B) Run the Test-CsDialInConferencing cmdlet.
C) Restart the Conferencing Announcement application.
D) Restart the Conferencing Attendant application.
2. You support a customer with a Microsoft Lync Server 2013 environment. Your customer receives the following error Event ID 21022 LS AddressBook Server: "A Full dats file is corrupt The path \\fileserver\share\1-Webservices-1\ ABFites\0000000-0000-0000-0000-000000000
\0000000000-0000-0000-0000-000000000000\F-0fd0.lsabs -file corrupted: Invailid Attibute id 0 in contact. Index: 7 GUID Guid: <1329aec4-da97-46e4-b995-1039c096f9el}
Offset: 255." Users who have their Client Policy set to WebSearchandFileDownload report that they are not receiving updated information in the Lync address books. You need to ensure that users are able to download the address book. What should you do?
A) Run the Update-CsUserDatabase cmdlet.
B) Delete the rtcab and rtcab1 databases, and then run the Install-CsDatabase - ConfiguredDatabases cmdlet.
C) Run the Set-CsAddressBookConfiguration -Identity Global -EnableFileGeneration Strue cmdlet.
D) Browse to your Lync file share, located at \\fileserver\share\1-Webservices-1\ ABFiles\0000000-0000-0000-0000-0000000000\000000000-0000-0000-0000- 000000000000. Delete all of the files, and then run the Update-CsAddressBook cmdlet.
3. DRAG DROP You support a network environment for a company named Contoso. The network includes Microsoft Lync Server 2013. Contoso recently acquired Litware, Inc. You configure Lync to support Session Initiation Protocol (SIP) domains named contoso.com and litware.com. You configure several Lync Response Groups. You discover that Litware Response Group agents are not receiving calls. Contoso Response Group agents continue to receive calls. You need to restore call functionality from the user to the Litware Lync Server Response Group agent. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)
4. You support a customer whose network environment includes Microsoft Lync Server 2013 with Enterprise Voice. Your customer enables centralized logging on the Lync servers. According to your customer, a user has reported that when she attempts to dial out to a public switched telephone network (PSTN) number, she receives the following message: "Your organization does not support calling this number." You confirm that the user is configured to use Enterprise voice and that other users are successfully making and receiving calls. Within the captured logs from the affected user, you view the following message: "SIP/2.0 403 Forbidden." The Microsoft Lync 2013 control panel displays the following information:
You need to ensure that the user is able to dial out to PSTN. What should you do?
A) Contact the Session Initiation Protocol (SIP) provider.
B) Change the voice policy for this user to < North America > for PSTN usage association.
C) Open port TCP/5061 inbound on the Mediation Server.
D) Change the associated normalization rule in the dial plan policy to match: ^(\d(11))$, Translation pattern +$1.
5. You support a customer whose network environment includes Microsoft Lync Server 2013 Standard deployed with an Edge Server that is connected to the Internet. Your customer currently has Lync Online configured for Hybrid mode with Office 365. You need to help your customer enable the Office Web Apps Server for users who are using on- premise Lync. What should you do?
A) Install a Microsoft Web Access Companion Server (WAC) server on premise and configure the Lync Topology.
B) Configure Office 365 Microsoft Web Access Companion Server (WAC) URL in the Lync Topology.
C) Configure Office 365 SharePoint Online URL in the Lync Topology.
D) Install Microsoft Web Access Companion Server (WAC) server components on Lync Pool Server.
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: D | Question # 3 Answer: Only visible for members | Question # 4 Answer: B | Question # 5 Answer: A |








