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Cisco 840-423 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Implementation Planning | - Value realization measurement - Implementation roadmap creation - Risk assessment and mitigation |
| Topic 2: Stakeholder and Change Management | - Executive communication and presentation - Stakeholder coordination - Business case development |
| Topic 3: Business Value Analysis Methodologies | - Business outcome identification - Advanced business value analysis techniques - Business capability assessment |
| Topic 4: Business Value Design | - Transformation roadmap development - Architectural consulting approach - Gap analysis and solution design |
Cisco Executing Cisco Advanced Business Value Analysis and Design Techniques Sample Questions:
Which option describes a reason to document the benefits and risks expected from a business case?
- A. to have a consistent basis for judging the effectiveness of a solution
- B. so that everyone has common understanding of problems that are likely to occur with the first release
- C. to have a basis for the project manager's performance rating
- D. to give the project sponsor a basis to support additional funding for deployment on a larger scale
Correct Answer: A 🗳️
Which statement about why stakeholder analysis for a large initiative can be challenging is true?
- A. A higher level of politics and uncertainty typically exists with larger initiatives.
- B. The IT department most likely has a higher level of influence as compared to other projects.
- C. It is necessary to assess 90% or more of the stakeholders for an effort.
- D. The stakeholder analysis 2x2 framework -- interest vs. power -- only works for small scope projects.
Correct Answer: A 🗳️
Which option is the recommended scope for a work package?
- A. one major business capability
- B. one technical subsystem
- C. no recommended size
- D. three business capabilities
Correct Answer: A 🗳️
Which action should be done when you present the business case to stakeholders?
- A. Give a comprehensive picture of the costs, benefits, and considerations that the customer should think about.
- B. Focus mainly on near-term investments and leave discussion about rollout until after a pilot is complete.
- C. Ask the IT executive to publicly commit their support for your recommendation.
- D. Be cautious when you discuss the risks that the organization should consider to gain support without raising possible challenges.
Correct Answer: A 🗳️
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Which option is recommended when you document potential solution options?
- A. Only provide data on Cisco and Partner solutions. If ecosystem partners are used in the solution, refer the customer to these companies for solution information.
- B. Only list two possible choices to make it easiest for the customer to make a selection.
- C. Communicate information about various options at a relatively similar level of detail.
- D. Provide analysis to the lowest level of detail for each of the available choices.
Correct Answer: C 🗳️
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