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Salesforce AP-222 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Public Sector Solutions: Product-Specific Systems Knowledge | 45% | - Core architecture and data model - Grants management and program administration - Document processing, eSignature, and reporting tools - Licensing, permitting, and inspection management - Employee experience and emergency response capabilities |
| Public Sector Solutions Implementation Strategies and Best Practices | 19% | - Governance and compliance considerations - Solution design and requirements mapping - Deployment methodology and change management - Data management, scalability, and quality assurance |
| Public Sector Solution Product Configuration | 36% | - Security, sharing, and compliance configuration - Action plans, automation, and business rules implementation - Service Cloud and Experience Cloud setup for citizen services - Configure OmniStudio components for public sector workflows |
Salesforce Public Sector Solutions Accredited Professional Sample Questions:
1. A government agency would like to standardize its grant funding process and is looking for a solution to prioritize and award funds to the most eligible grant-seekers using Public Sector Solutions. What three components should a technical consultant configure to define applicants' eligibility and help with application prioritization?
A) Create an Application Form using Web-to-Lead
B) Create a Decision Matrix using BRE
C) Create an Application Form using Web-to-Case
D) Create an Expression Set using BRE
E) Create an Application Form using OmniScript Designer
2. Bobahaven wants to implement the Grants Management module of Public Sector Solutions. They would like to allow constituents to apply online for grants and check the progress of grant applications. The Chief Marketing Officer and Head of Constituent Services have expressed their concerns about the security of the solution. They want to ensure they comply with privacy regulations around the storage and use of constituent's data, and they are wondering how to protect against bots potentially spamming the application forms. What should the Technical Consultant suggest to Bobahaven to protect the application forms?
A) Deploy grant application OmniScripts on Bobahaven's Experience Site pages set to 'Requires Login.'
B) Provide constituents with a search page on Bobahaven's website to look up application reference numbers and check the applications progress.
C) Implement spam checking for Bobahaven's Experience Site forms using CAPTCHA.
D) Enable the Salesforce Spam Check for Experience Sites.
E) Set the external organization-wide default sharing settings for grant applications objects to Private.
3. A government agency plans to implement Public Sector Solutions to manage their grant programs. The agency has decided to use its existing public-facing portal that resides outside the Salesforce platform. The agency needs to allow constituents to submit their grant applications from their existing portal and integrate submitted application data into the appropriate Public Sector Solutions objects in Salesforce. What OmniStudio feature can be leveraged to meet this requirement?
A) Integration Procedure
B) OmniOut
C) FlexCards
D) DataRaptor
4. A customer requires an onsite inspection for every business license application with a retail location. They want to establish a consistent checklist for the inspection, with visibility to the applicable regulatory codes for each checklist item. They also require signatures from the inspected business location owner and the inspector. What Action Plan Template and target object should be used for this use case?
A) Action Plan Template with Type = "Visit Execution", Target Object = "Business License Application"
B) Action Plan Template with Type = "Industries", Target Object = "Visit"
C) Action Plan Template with Type = "Visit Execution", Target Object = "Visit"
D) Action Plan Template with Type = "Industries", Target Object = "Business License Application"
5. A county health department wants reviewers to quickly identify permit applications that have exceeded their target processing time. Staff should not manually calculate the elapsed time for every record. Which approach is the most effective?
A) Require reviewers to update a custom "Days Open" field manually
B) Export application data to spreadsheets every morning
C) Create a report filtered for overdue records and display it on a dashboard
D) Create a Chatter group for overdue applications
Solutions:
| Question # 1 Answer: B,D,E | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: C |








