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HP HP2-H27 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Maintenance and Repair Procedures | - Preventive maintenance and servicing
|
| Topic 2: Troubleshooting and Diagnostics | - Hardware and system diagnostics
|
| Topic 3: Networking and Peripheral Support | - Basic connectivity and device integration
|
| Topic 4: HP Personal Computing Hardware Fundamentals | - Desktop, workstation, and notebook hardware components
|
| Topic 5: Installation and Configuration | - System setup and operating system installation
|
HP Servicing HP Desktops, Workstations and Notebooks Sample Questions:
1. You have installed an optional part in an HP notebook that has two years remaining on its original warranty.
What is the length of the warranty on the optional part?
A) It maintains its 90-day warranty.
B) The warranty is void on the optional part once installed.
C) It assumes the remainder of the notebook's warranty.
D) It maintains its one-year warranty.
2. What are the supported operating systems for HP Support Assistant?
A) Windows XP, Windows Vista, and Windows 7
B) Windows Vista, Windows 7, and Windows 8
C) Windows 7, Windows 8, and Linux
D) Windows Vista, Windows 7, and Linux
3. What is the correct way to back-up the BIOS on HP desktops and workstations?
A) Run the HP BIOS Browser utility from the Windows command line to export the BIOS settings to an installed USB drive. The USB drive is automatically formatted and prepared for the BIOS recovery process.
B) Configure the HP Backup and Protect suite to include BIOS backup in the System Configuration tab. This stores the latest successful boot BIOS to the boot block ROM in case of BIOS failure.
C) Execute the HP Setup Utility, and run the Save to Diskette or Replicated Setup feature to save to a 1.44 MB diskette or to another storage device that can replicate a diskette.
D) Launch HP ProtectTools, run the BIOS back-up utility from the ProtectTools back-up options menu, and insert a USB drive into the computer. When the computer restarts, it saves the BIOS settings to the USB drive.
4. Which I/O port can support quad output at OXGA resolution and 30-bit color?
A) DVI
B) S-Video
C) DisplayPort
D) HDMI
5. What kind of functionality do Mini PCI cards typically provide for HP commercial notebooks?
A) Wi-Fi connectivity
B) WWAN capabilities
C) Wireless Display (WiDi) connectivity
D) Bluetooth communication
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: A |








