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HP HP2-N48 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Scenarios and Solution Design | - Enterprise SaaS adoption use cases - Hybrid cloud transformation scenarios |
| Sales Processes and Tools | - HPE sales engagement methodology - Partner ecosystem and licensing models |
| HPE SaaS Solutions Portfolio | - Use cases and customer outcomes - Key SaaS offerings overview - Cloud and hybrid cloud services positioning |
| Selling Methodology and Value Positioning | - Value-based selling principles - Solution mapping to business outcomes - Customer pain point identification |
| HPE SaaS and Consumption-Based IT Fundamentals | - HPE GreenLake consumption model concepts - Introduction to HPE SaaS portfolio - Value of as-a-service IT delivery |
HP Selling HP SaaS Solutions Sample Questions:
What percentage of HP SaaS revenues are generated via channel partners and systems integrators?
- A. Channel revenues are greater than 80%.
- B. Channel revenues are between 30% and 80%.
- C. Channel revenues are between 5% and 10%.
- D. Channel revenues are less than 5%.
Correct Answer: A 🗳️
What is included in an HP SaaS service-only offering?
- A. a term license to host on premise, 24x7 support and a Customer Success Manager
- B. SaaS platform hosting services only
- C. SaaS platform hosting services and a Customer Success Manager to complement an existing active support contract for perpetual licenses
- D. SaaS platform hosting services, a term license, 24x7 support, and a Customer Success Manager
Correct Answer: C 🗳️
Which pain points make a customer most receptive to an HP SaaS solution? (Select three)
- A. the organization needs to outsource its entire IT function
- B. the organization's core business is failing
- C. the organization has an unallocated Capital Expenditure (CapEx) budget
- D. the organization has strict local governance, security, and regulatory responsibilities
- E. the organization has limited budgets or decreasing Capital Expenditure (CapEx)
- F. the organization is dynamic with flexible IT demands
Correct Answer: D,E,F 🗳️
Who should the partner connect with in the HP organization to initiate the provisioning of the customer's environment once a SaaS sale is completed?
- A. SaaS Solution Manager
- B. SaaS Service Operation Center (SOC)
- C. Partner Business Manager
- D. HP Customer Support (GSD)
Correct Answer: C 🗳️
What role does the partner organization's Success Manager play in the event of an outage?
- A. coordinates with the SOC and the partner organization to return to active production
- B. works to restore the service
- C. measures Time To Resolve
- D. helps the SOC respond to customer calls
Correct Answer: B 🗳️
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