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IBM M6040-420 Exam Syllabus Topics:

IBM SureMark Printers Models 2xR and 1xR Sales Mastery Sample Questions:

1. What are two practical actions a customer could take based on information made available remotely through the printer sensor system and Remote Management Agent?

A) recharge the printhead to extend its life
B) advise the store that paper will need to be changed in a register soon
C) move printers from lanes with lower usage to wear-level their printers
D) advise the store when a worn ribbon is causing print quality problems

2. Which two components are part of the systems management solution for the 1NR SureMark printer?

A) Systems Management Sensors
B) Printer Firmware Manager
C) Remote Management Agent
D) Light-Path Management

3. Which two SureMark printer life-extending actions are supported by Remote Management Agent monitoring?

A) proactive or reactive replacement of wearing parts
B) wear leveling of printers in multi-lane stores
C) updating of instructions for proper printer operation
D) recording of periodic printer maintenance procedures

4. Which two key advantages of the new 2CR printer make it easier to service and manage than the TI4 printer?

A) polymer film support
B) customer replaceable units
C) faster receipt printing
D) Light Path Management

Solutions: