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Microsoft MB2-866 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Microsoft Dynamics CRM Architecture and Components | - Solution and deployment architecture
|
| Topic 2: Customization of Entities and Attributes | - Entity configuration
|
| Topic 3: Forms, Views, and UI Customization | - Views and dashboards
|
| Topic 4: Security Model | - Security roles and privileges
|
| Topic 5: Data Management and Integration | - Data import/export
|
| Topic 6: Business Process Automation | - Business process flows
|
Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:
1. You need to change the order of the related entities in the Common navigation group of the Microsoft Dynamics CRM 2011 Account form. Which should you do?
A) In the Relationships Properties window, edit the display order of the navigation items.
B) Drag and drop to reorder the entities in the body of the Account form.
C) In the field explorer, drag and drop to reorder the entities on the Account form.
D) Drag and drop to reorder the Navigation-related entities on the Account form.
2. A company uses Microsoft Dynamics CRM 2011. You need to ensure that when the ownership of an account is transferred, only associated user-owned cases that have a status of Open are assigned to the new owner. Which relationship behavior should you set in the one-to-many (1:N) relationship between accounts and cases?
A) Cascade Active
B) Cascade None
C) Cascade All
D) Cascade User-Owned
3. In Microsoft Dynamics CRM 2011, you create a two-dimensional bar chart for the Activities list. You need to display a three-dimensional version of the bar chart. What should you do?
A) Export the chart as an XML file, edit the XML, and then import the XML file as a new chart element.
B) Edit the existing chart within Microsoft Dynamics CRM.
C) Export the chart to Microsoft Excel 2010, edit the chart format, and then import the Excel file as a new chart element.
D) Recreate the chart within Microsoft Dynamics CRM.
4. In Microsoft Dynamics CRM 2011, what are the default security settings for custom entities?
A) System Administrator and System Customizer roles have read-only access.
B) All roles have read-only access.
C) All roles have no access.
D) System Administrator and System Customizer roles have full access.
5. After installing a Microsoft Dynamics CRM 2011 managed solution, which of the following statements are true? (Choose all that apply.)
A) Deleting the managed solution will uninstall all of its solution components.
B) You can export the managed solution.
C) You cannot remove solution components from the managed solution.
D) You can add solution components to the managed solution.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: A,C |








