Clear up nervousness before the test — imitate it first. The Microsoft Teams Voice Engineer test engine at TestsDumps sets timed mock exams: 123 practice questions for the MS-720 exam.
Microsoft MS-720 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Teams Voice Engineer |
| Exam Number: | MS-720 |
| Real Exam Qty: | 40-60 |
| Exam Format: | Multiple choice, Case study, Scenario based |
| Available Languages: | English |
| Related Certifications: | Microsoft 365 Certified: Teams Voice Engineer Expert Microsoft 365 Certified: Teams Administrator Associate |
| Passing Score: | 700 (on a 1000 scale) |
| Exam Price: | USD 165 |
| Sample Questions: | ![]() |
| Exam Way: | Taken at a testing centre or online via Pearson VUE. |
| Pre Condition: | Must also earn Microsoft 365 Certified: Teams Administrator Associate to achieve the Teams Voice Engineer Expert certification. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-720 |
Microsoft MS-720 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Plan and configure Direct Routing | 15-20 | - Extend Direct Routing infrastructure - Deploy and maintain Survivable Branch Appliance (SBA) - Implement SIP trunking with Direct Routing - Design Direct Routing call flows |
| Topic 2: Plan and configure Microsoft Teams Phone | 25-30 | - Plan and design PSTN solutions - Manage phone numbers and operator connect - Configure audio conferencing - Configure auto attendants and call queues - Configure phone policies - Design emergency calling |
| Topic 3: Monitor and troubleshoot Microsoft Teams Phone | 15-20 | - Troubleshoot Direct Routing connectivity - Monitor Teams Phone and SBC health - Troubleshoot call failure and quality - Monitor and troubleshoot clients and devices |
| Topic 4: Configure and manage Teams Phone for voice users | 15-20 | - Migrate voice users - Enable users for Teams Phone - Enable per-user calling features - Enable users for Direct Routing |
| Topic 5: Plan and configure Teams clients and devices | 5-10 | - Plan and configure Teams Rooms - Plan and configure Teams Phones and displays |
| Topic 6: Optimize network performance | 5-10 | - Design network infrastructure - Implement network topology |
MS-720 Exam FAQ — Clear the Nerves
The Microsoft Teams Voice Engineer is Microsoft's certification exam for Microsoft 365 Certified: Teams Voice Engineer Expert, at the Expert (Retired) level. It's demanding enough to intimidate — timed practice is the cure. Related credentials include Microsoft 365 Certified: Teams Administrator Associate, Microsoft 365 Certified: Teams Voice Engineer Expert.
The Microsoft Teams Voice Engineer blueprint spans 6 domains — including Plan and configure Direct Routing (15-20), Configure and manage Teams Phone for voice users (15-20), Plan and configure Microsoft Teams Phone (25-30). The complete outline above lists every subtopic; our IT staff keep the material aligned daily.
Must also earn Microsoft 365 Certified: Teams Administrator Associate to achieve the Teams Voice Engineer Expert certification. Eligibility rules change over time, so verify the current requirements on the official page (official MS-720 exam page) before registering.
USD 165 per attempt, 700 (on a 1000 scale) to pass. Retakes cost the full fee — practice whenever you want with the 123 practice questions for the MS-720 exam at TestsDumps.
Soon after payment you receive the Microsoft Teams Voice Engineer material by automatic email — about a minute, with Credit Card payment and a strict information system keeping money and data safe; our 7*24 service replies within 2 hours, even on official holidays. If you fail the corresponding MS-720 exam within 60 days of purchase, we refund in full: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.
Yes — download the free Microsoft Teams Voice Engineer demo and feel the engine before paying. Purchases include 365 days of free updates by email; renew afterward at 50% off.
Microsoft Teams Voice Engineer Sample Questions:
You have a Microsoft Teams Phone deployment in an office.
When a user dials an emergency number, the safety team for the office is notified.
Your company opens a new office that has a Teams Phone deployment
You need to ensure that the safety team for the new office is notified when an emergency call is placed from that office.
How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You set the routing method for the call queue to Attendant routing.
Does this meet the goal?
- A. No
- B. Yes
Correct Answer: A 🗳️
Explanation: Only visible for TestsDumps members. You can sign-up / login (it's free).
You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams.
When the users are at a specific corporate site, you need to prevent the users from adding video during calls.
Solution: You run New-CsTeamsNetworkRoamingPolicy and set the -AllowiPvideo parameter to $False.
Does this meet the goal?
- A. No
- B. Yes
Correct Answer: A 🗳️
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.
The help desk receives reports that several user phones fail to lock automatically after the timeout period.
You need to verify whether the configuration profile is applied to the problematic phones.
Solution: From Device in the Microsoft Teams admin center, you select IP Phones, select the Configuration profiles tab, select Standard Phone Policy, and select Assigned devices.
Does this meet the goal?
- A. No
- B. Yes
Correct Answer: A 🗳️
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company uses Microsoft Teams Calling Plans.
The company acquires a small development team. Currently, users on the team have their own direct inward dial (DID) numbers that have PSTN capabilities.
You migrate the users to Teams.
You need to ensure that the users have phone numbers.
Solution: You run the New-CsHybridTelephoneNumber cmdlet.
Does this meet the goal?
- A. No
- B. Yes
Correct Answer: A 🗳️
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