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ITIL ITIL-Foundation Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: The Four Dimensions of Service Management | - Partners and suppliers
|
| Topic 2: Key Concepts of Service Management | - Service and value creation
|
| Topic 3: ITIL Service Value System (SVS) | - Core components of SVS
|
| Topic 4: ITIL Practices Overview | - Service management practices
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