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Microsoft MB-220 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Marketing Functional Consultant |
| Exam Number: | MB-220 |
| Passing Score: | 700 / 1000 |
| Exam Price: | USD 165.00 |
| Available Languages: | Korean, Japanese, English, Chinese (Simplified) |
| Certificate Validity Period: | Certification valid for 1 year; recertification required |
| Related Certifications: | Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate |
| Real Exam Qty: | Not publicly disclosed (typically 40-60 questions) |
| Exam Duration: | 180 minutes |
| Exam Format: | Scenario-based questions, Case studies, Multiple choice |
| Sample Questions: |  |
| Exam Way: | In-person at Pearson VUE testing centers or online proctored exam |
| Pre Condition: | Recommended: Basic familiarity with Dynamics 365 Marketing features, data modeling concepts, and business scenarios. No mandatory prerequisites, but practical experience is highly beneficial. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/certifications/exams/mb-220 |
Microsoft MB-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Set up Marketing Forms and Pages | 15-20% | - Implement progressive profiling - Create and publish marketing pages - Configure form and page elements - Create and publish marketing forms |
| Manage Segments and Target Audiences | 10-15% | - Create and manage dynamic segments - Create and manage static segments - Use segment insights - Build segment queries and filters |
| Manage Marketing Customers and Contacts | 10-15% | - Manage contact lifecycle and preferences - Create and manage contacts - Import and deduplicate contacts - Create and manage companies |
| Create and Manage Marketing Emails | 15-20% | - Configure email settings and delivery - Design and create marketing emails - Preview, test, and validate emails - Implement email Personalization and dynamic content |
| Create and Manage Customer Journeys | 15-20% | - Analyze journey performance - Configure journey tiles and triggers - Design and create customer journeys - Set up branching and conditions |
| Manage Leads and Scoring | 10-15% | - Create and configure lead scoring models - Automate lead qualification and distribution - Manage lead lifecycle stages - Implement lead scoring rules |
| Configure Microsoft Dynamics 365 Marketing | 15-20% | - Manage marketing users and teams - Set up marketing configurations - Configure marketing resources and assets - Configure marketing settings and org units |
| Analyze Insights and Manage Events | 10-15% | - Review marketing insights and analytics - Manage event webinars and waitlists - Set up event registration and sessions - Create and manage marketing events |
Microsoft Dynamics 365 Marketing Functional Consultant Exam: Answers Before You Commit
Microsoft Dynamics 365 Marketing Functional Consultant is an official Microsoft exam, identified by exam code MB-220. Passing it earns the Microsoft Dynamics 365 certification at the Associate level. It also relates to Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate. Certifications like this one remain a reliable route to standing out: they prove ability in a way resumes alone cannot.
The Microsoft Dynamics 365 Marketing Functional Consultant exam contains Not publicly disclosed (typically 40-60 questions) questions to complete within 180 minutes. The candidates who run out of time are usually the ones who never practiced against a clock. The TestsDumps software engine lets you limit your test time exactly like the real exam, exposing pacing weaknesses while they are still free to fix.
You need 700 / 1000 to pass Microsoft Dynamics 365 Marketing Functional Consultant, and the official registration fee is USD 165.00. Retakes charge the full USD 165.00 again, which makes failing a genuinely expensive outcome. Reduce that risk the rational way: practice with the TestsDumps questions until your scores sit consistently above the requirement, then book.
Recommended: Basic familiarity with Dynamics 365 Marketing features, data modeling concepts, and business scenarios. No mandatory prerequisites, but practical experience is highly beneficial.
Vendor requirements change from time to time, so verify the current conditions before registering via the official exam page.
Yes. You can download the free demo of the Microsoft Dynamics 365 Marketing Functional Consultant questions before you buy, and after purchase you have the right to one year of free updates. When your product expires, extending the update service costs 50% of the regular price. Three versions, PDF, software, and online APP, let you study the way that suits you.
A 100% money-back guarantee protects you under clear conditions. Take the Microsoft Dynamics 365 Marketing Functional Consultant exam within 60 days of purchase; if you fail, you can claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. Alternatively, exchange for two other exam products of equal value, free, while keeping the update service on your original purchase.
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The Microsoft Dynamics 365 Marketing Functional Consultant syllabus divides into 8 domains. The leading areas are Manage Leads and Scoring (10-15%), Set up Marketing Forms and Pages (15-20%), and Manage Marketing Customers and Contacts (10-15%). The complete outline is published above; knowing your shortcomings starts with knowing the syllabus.
Microsoft Dynamics 365 Marketing Functional Consultant Sample Questions:
A new volunteer is joining the Buenos Aires event team as an onsite event coordinator.
You need to add this volunteer to the event team.
What do you do?
- A. Create a Team Member Record for a Contact record and associate this to the event.
- B. Associate the User record with the event through the Event Team N;N relationship
- C. Associate the Contact record with the event through the Event Team N:N relationship.
- D. Create a Team Member Record for a User record and associate this to the event.
Correct Answer: D π³οΈ
You are a marketing professional for Contoso, Ltd.
You are creating a marketing form and want to add a subscription list. As you go through the tool box, you see the subscription list. You notice that there are not as many lists as expected.
Which criteria should be used to allow a subscription list to be visible in the toolbox.
- A. Published Marketing Lists where the subscription field is set to True
- B. Active Marketing Lists where the subscription field is set to True
- C. Active Marketing lists where the subscription field is set to False
- D. Published Marketing Lists where the subscription field is set to False
Correct Answer: B π³οΈ
Explanation: Only visible for TestsDumps members. You can sign-up / login (it's free).
You have been asked to create a report that shows your company's customer journeys by status reason.
Which Status Reasons correspond to the descriptions? To answer, drag the appropriate Status Reason to the correct description. Each Status Reason may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/go-live
You are working on marketing page templates
You want to make it easier for marketing users to filter the best matched template from the template gallery.
Which two attributes can you use to categorize the templates? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
- A. Brand
- B. Orientation
- C. Market type
- D. Visual style
Correct Answer: A,D π³οΈ
You work for a non-profit organization that sends a yearly progress summary and thank you email to both their donors and volunteers. Although the emails sent are very similar, the main (hero) image and some call-to- actions can differ based on the contact type.
For simplicity, the content designer wants to design a single email design and add conditions to the content based on the contact type.
On which two design elements are you able to add conditions? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Text Blocks
- B. images
- C. Buttons
- D. Sections
Correct Answer: A,D π³οΈ
Maxine 
Howar 
Berger 
Julius 
Lena 
Setlla 
Althea 
Esther 
Cherry 
Carr 
Maggie 
Sandy 
Leila 
Theobald 
Berger 
Jonas 
