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Nokia SDM_2002001040 Exam Syllabus Topics:

Nokia SDM Certification - CARE Sample Questions:

1. Can we recognize revenue based on a Letter of Intent?

A) Yes, when it is a contract renewal situation and negotiations are advancing.
B) Yes, if the Letter of Intent refers to the continuation of terms and conditions of the previous Care Agreement.
C) Yes, if a Letter of Intent is legally binding under applicable law.
D) Yes, as long as prices, scope of work and payment terms are specified.

2. Who decides on terminating Care service delivery if the Care Contract has expired?

A) Service Account Manager.
B) Service Engagement Manager.
C) CT Head according to CSDA process.
D) Care Program Manager according to CSDA process.

3. In which of the following situations can a company show profit at the same time as cash is decreasing?

A) When Work-in-Progress is invoiced and released as cost.
B) Depreciation is much higher than amortization rates.
C) When Work-in-Progress is increasing rapidly.
D) The company invoices and records sales, but the customers do not pay.

4. Who is responsible for entering CARE data into NELLE?

A) Cost & Progress Manager.
B) Care Program Manager.
C) Services Account Manager.
D) Project F&C with the input from CaPM.

5. During the preparation of the Care Plan, it is recommended that the Care Program Manager reviews which of the following?

A) Supply Contract, NSN-PRS Report, Project Plan, Account Plan, 3rd Party Agreements.
B) Care Agreement, NELLE Forecast, Supply Contract, WTR Report, Project Plan, Account Plan.
C) Care Agreement, other Service Agreements, Supply Contract, Project Plan, Account Plan, 3rd Party Agreements.
D) Care Agreement, Supply Contract, Project Plan, WTR Report, Account Plan, NSN-PRS Report.

Solutions: