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NEW QUESTION 58
Which of the following describes the actual users who interact with one another, a system, or data moved between two users?
- A. Device interface
- B. User interface
- C. Data interface
- D. Communication port
Answer: B
Explanation:
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NEW QUESTION 59
Gary is the business analyst for his organization and he is preparing a presentation about the requirements for a large software development project. Before Gary makes the presentation what should he do as part of his preparation for the presentation?
- A. Confirm that he has the authority to host the presentation.
- B. Hire a scribe to keep the minutes of the meeting.
- C. Confirm that the stakeholders have signed off on the requirements.
- D. Determine an appropriate format for the presentation.
Answer: D
Explanation:
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NEW QUESTION 60
A business analyst (BA) has a meeting next week with the project sponsor to ensure that the requirements align with the objective of the project. Pnor to the meeting, the BA must ensure that the requirements are:
- A. predictive, diagnostic, and descriptive
- B. parametric, analogous, and decomposed
- C. correct, capable, and strategic
- D. atomic, feasible and testable
Answer: D
NEW QUESTION 61
Which of the following are directed conversations for gathering ideas, opinions about a product, service, problem, or opportunity?
- A. Focus groups
- B. Feedback loops
- C. Group discussions
- D. Interviews
Answer: A
NEW QUESTION 62
You are the business analyst for a large project in your organization. You are working with Ben to create requirements packages to present to the stakeholders, the business analyst team, and to the project manager. Ben wants to know why you're creating requirements packages.
What's the primary goal of developing a requirements package?
- A. To convey information clearly and in an understandable fashion
- B. To convey the cost, schedule, and risk information clearly
- C. To help the project manager create the work breakdown structure
- D. To present the requirements in packages that are easy for the project team to accomplish in their project execution
Answer: A
NEW QUESTION 63
You have identified several problems that you need to track as the business analysis duties progress. You want to make certain that the identified activities are resolved. What document elicitation technique can help in this scenario?
- A. Problem tracking
- B. Brainstorming
- C. Observation
- D. Interviews
Answer: A
Explanation:
Section: Volume B
Explanation/Reference:
NEW QUESTION 64
Which of the following can be an effective tool during quality control to help determine the how the problem occurred?
- A. Rework
- B. Pareto Diagram
- C. Trend Analysis
- D. Flowcharting
Answer: D
NEW QUESTION 65
The requirements elicitation process requires that the business analyst and team prepare for the requirements elicitation activities. There are three specific inputs that the business analyst will need in preparing for the requirements elicitation.
Which of the following is NOT one of the three inputs the business analyst will use as he prepares for requirements elicitation?
- A. Stakeholder list
- B. Business need
- C. Solution scope
- D. Change request
Answer: D
NEW QUESTION 66
Which of the following processes is used to make certain that the project team members are completing the project work according to the project plan?
- A. Project time management
- B. Quality management plan
- C. Quality control
- D. Project scope management
Answer: C
Explanation:
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NEW QUESTION 67
You are the business analyst for your organization. You are identifying new opportunities to improve upon your existing web services. Management is open to new opportunities as long as the changes do not take more than 60 days to implement.
What type of a factor does the 60 day implementation represent?
- A. Business constraint
- B. Technical constraint
- C. Schedule constraint
- D. Assumption
Answer: A
NEW QUESTION 68
A business analyst (BA) has recently completed a comprehensive stakeholder analysis. Next the BA would like to consider ways in which to ensure that the stakeholders remain engaged throughout the change strategy.
Some of the considerations include timing and frequency, location, available tools, delivery methods and the stakeholders' preferences. In which of the following plans would the BA document these considerations?
- A. Communications Management Plan
- B. Business Analyse Plan
- C. Stakeholder Collaboration Plan
- D. Stakeholder Analysis Plan
Answer: A
NEW QUESTION 69
All of the following stakeholders participate in the prioritization of requirements except for which one?
- A. Project manager
- B. Project team
- C. Implementation subject matter expert
- D. Domain subject matter expert
Answer: B
NEW QUESTION 70 
In order to align with the added value required from the parcel tracking solution, what would be an important requirements' category for the BA to give more focus?
- A. Transition
- B. Non functional
- C. Stakeholder
- D. Process
Answer: C
NEW QUESTION 71
Yolanda is the web designer for your company and you are the business analyst. You are working with Yolanda on a new website that your company will host. You'd like for her to create a mock-up of the website without spending much time on the actual workings behind the web interface. You'd like for her to show the customer how the website will look, some idea of the functionality of the website, and some basic graphics and colors so the customer can see the direction of the project.
What type of prototype are you asking Yolanda to create?
- A. Vertical prototype
- B. Mock-up prototype
- C. Storyboard prototype
- D. Horizontal prototype
Answer: D
NEW QUESTION 72
You are the business analyst for your organization and you are working with Bill on creating a model. Bill is a little confused about all the different things a model can do for the stakeholders.
You explain to Bill that a model can do all of the following except for which one?
- A. Show business logic
- B. Define the risk and reward for the requirements
- C. Define boundaries for business domains
- D. Categorize and create hierarchies of items
Answer: B
Explanation:
Section: Volume B
Explanation/Reference:
NEW QUESTION 73
You are the business analyst for your organization. Gary and Janet, two key stakeholders in the project, are in disagreement over a requirement for the type of software to be installed on the server your solution calls for.
What must happen in this instance before formal approval can be offered?
- A. The business analyst will need to make a decision on which requirement is most appropriate.
- B. The conflict will need to be resolved through research, resolution, or through a third-party mediation.
- C. Gary and Janet will need to determine who has seniority in the company to determine which requirement takes precedence.
- D. The conflict will need to be removed from the solution scope until Gary and Janet come to a solution.
Answer: B
NEW QUESTION 74
is a process to determine the completeness of the project work and to gain the customer's acceptance to move the project forward.
- A. Verify scope
- B. Quality control
- C. Phase gate review
- D. Inspection of key results
Answer: A
NEW QUESTION 75
What plan will describe the stakeholder groups, communication needs, and the level of formality that is appropriate for the requirements?
- A. Requirements management plan
- B. Scope management plan
- C. Business analysis communication plan
- D. Project management plan
Answer: C
Explanation:
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NEW QUESTION 76
A utility company found that its current billing system charges customers for their usage, but does so incorrectly when the system estimates reads on meters rather than performs actual reads. Company stakeholders would like to improve this aspect of the system but are hesitant to make changes because they are otherwise pleased with the system. A business analyst (BA) has completed a current state diagram and would like to start discussions on what the future state may look like. What information can the BA determine by having a current state diagram?
- A. The change management plan for implementation
- B. The strengths and weaknesses of the current system
- C. The cost/benefit measures for the new system
- D. The needs for the future state solution
Answer: D
Explanation:
Explanation/Reference:
Reference: https://vancouver.iiba.org/sites/vancouver/files/archive/Media/Downloads/CBAP-CCBA%20Study%
20Group%202017/Session%205_Chapter%206-strategy-analysis.pdf (10)
NEW QUESTION 77
Which of the following is the process of developing a document that formally authorizes a project or a phase?
- A. Define Scope
- B. Develop Schedule
- C. Develop Project Charter
- D. Create Work Breakdown Structure
Answer: C
Explanation:
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NEW QUESTION 78
You are the business analyst for your organization and working with Tim to identify the assumptions within the business solution.
Which one of the following is an assumption?
- A. The software must cost less than $99 per license
- B. The software must be compatible with Windows Vista
- C. The vendor believes the hardware should arrive by December 1
- D. The hardware must cost less than $450 per unit.
Answer: C
NEW QUESTION 79
A very large insurer of General Liability and Property Damage insurance has an upward trend of increased claims over the past 5 years.
The Risk Control Area for that company has just completed a 12 month Pilot of a new improved Risk Control Site.
The purpose of the site is to help their customers manage their exposures and ideally prevent them from having claims There were 100 customers that were part of the Pilot that represented 25 different industries.
The business goals were to increase use of the site and provide tools to help customer awareness of their exposures, so that they may reduce existing exposures and ultimately reduce claims.
The sites Features were as follows:
* Improvements to the search engine to all customers to search for articles, tools and services on the site
* A checklist function that allow customer to create their own unique Checklists or utilize a sample provided by ABC company to use daily, weekly etc for an area of their facility.
* A promotion feature - where Risk preventing Articles, and tools on the site are marketed toward a customer.
* A profile section allowing for Customer Name, Address and contact Phone number.
Alter the 12 month pilot the business sponsor received an assessment of what was working and what was not.
The Assessment of the pilot revealed overall site activity had significantly increased, however only 5% of the time the promotions were viewed. And the most shocking was that total claims increased by nearly 20% for these 100 customers during the pilot period. The business sponsor was perplexed as he had an expectation of reduced claims and at least for 30% viewing of promotions since the project team had spent a lot of careful time and effort on this feature. A BA was assigned to do further analysis regarding the low use of the promotions and why claims were not being reduced.
Regarding the use of promotions the BA looked into other similar companies to see what they did differently to get their customer to look at their promotions. The BA found that similar companies had promotions that targeted the industry the customer was in so it was more relevant to them and they were more interested to view the promotion. In addition the BA sent out a survey to all 100 pilot customers asking probing questions about what they thought of the site and if they felt it had decreased their exposure to risk sufficiently. The Survey responses came back with raving positive comments and providing examples of how the site had been helping in the reduction of claims from the customer's perspective. In addition the survey also revealed insight that the customers found the promotion often irrelevant to their industry.
The BA asked for a dump of all documentation of the 1000 claims that were filed over the 12 month pilot period. The BA found the nearly 90% of the claim filed were all in one region of the country and were all for property damage related to several severe winter storms in the region and the claims were nearly all unavoidable by the customers. The BA brought all this analysis back to the business sponsor and made the recommendation to the business sponsor to require the customer to select 1 of 25 industries in their profile.
This would in turn allow for the ability to show industry specific promotions and promote search results relative to a customer's industry to be sorted at the top giving the customer a more personalized experience.
What was the business sponsor looking to validate about the use of promotions?
- A. Risks
- B. Accuracy
- C. Performance Variance
- D. Market Trends
Answer: D
NEW QUESTION 80
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