Exam 500-444 Realistic Dumps Verified Questions Free [Jan 12, 2024]
Valid 500-444 Dumps for Helping Passing Cisco Exam!
Cisco 500-444 certification exam is designed for professionals who want to demonstrate their mastery in implementing and troubleshooting Cisco’s Contact Center Enterprise solutions. It is an industry-recognized certification that showcases your expertise in delivering advanced contact center solutions using Cisco tools and technologies.
NEW QUESTION # 13
Which powerful tool supports Element Grouping, Time of Day routing, and Call Admission Control?
- A. CUCM
- B. CUSP
- C. VGW
- D. CUBE
Answer: A
NEW QUESTION # 14
What is the URL for the VOS O/S admin page?
- A. https://<FQDN>:8443/vosplatform
- B. https://<FQDN>:8443/cmplatform
- C. https://<FODN>:80/cmplatform
- D. https://<FQDN>:8443/osadmin
Answer: D
Explanation:
The URL for the VOS O/S admin page is https://<FQDN>:8443/osadmin. This page allows administrators to manage the VOS operating system, including viewing logs, managing users and groups, and managing system settings. It is also possible to access the VOS platform administration page from this page, as well as access the VOS REST API. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/vos/admin/admin_reference/vos_admin_reference_chapter_01001.html
NEW QUESTION # 15
What are two functions of the Cisco CiscoCertUtil tool? (Choose two.)
- A. is supported on servers running Linux Server
- B. generates certificate signing requests (CSR)
- C. generates self-signed certificates in the PEM format, which is an X509 extension
- D. creates a log file pertaining to the operations that it performs for troubleshooting
- E. validates any certificate
Answer: B,D
Explanation:
The Cisco CiscoCertUtil tool is a command-line utility that can be used to generate Certificate Signing Requests (CSRs), generate self-signed certificates in the PEM format (which is an X509 extension), validate any certificate, and create a log file pertaining to the operations that it performs for troubleshooting. This can be useful for troubleshooting any issues that may arise when generating or validating certificates. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/command/reference/cme_cr21/cme_cr21_3_2_3.html
NEW QUESTION # 16
How are microapps defined and configured using PCCE Web Administration Manager (S.P.O.G)?
- A. Call Settings-> IVR Settings->Network VRU Scripts
- B. Route Settings -> Media Routing Domain
- C. Route Settings -> Sip Server Groups
- D. Desktop Settings -> Resources -> Call Variables Layout
Answer: A
NEW QUESTION # 17
Which three features does Cisco Unified Border Element provide when CCE and Cisco Unified Customer Voice Portal are used? (Choose three.)
- A. Secure communication using flow around mode
- B. Record calls by forking the media using build-in-bridge
- C. Silent Monitor inbound voice calls
- D. Normalize SIP messages using SIP profiles
- E. NAT for address hiding D Demarcation point between networks
Answer: A,D,E
Explanation:
Cisco Unified Border Element (CUBE) is a network element that provides a number of features for securing and controlling voice, video, and data communications when Cisco Unified Communications Manager (CUCM) and Cisco Unified Customer Voice Portal (CVP) are used.
NAT for address hiding: CUBE provides Network Address Translation (NAT) capabilities that allow you to hide the internal IP addresses of the CVP and CUCM servers from the public Internet. This is useful for security and compliance reasons, as it makes it harder for hackers to identify and attack these servers.
Demarcation point between networks: CUBE acts as a demarcation point between the customer network and the service provider network. This allows for secure and controlled communication between the two networks.
Normalize SIP messages using SIP profiles: CUBE can normalize SIP messages using SIP profiles, which allows it to ensure that incoming SIP messages conform to a specific format and contain the necessary headers and parameters. This can help to improve the reliability and security of SIP-based communications.
Silent Monitor inbound voice calls: CUBE does not provide silent monitor feature, it is a feature of CUCM that allows a supervisor to listen in on an agent's call without the agent or the caller knowing.
Record calls by forking the media using build-in-bridge: CUBE does not provide this feature, it is a feature of CUCM that allows for call recording by forking the media through a built-in bridge.
References:
Cisco Unified Border Element Configuration Guide (https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cube/12_5/cube_12_5_configuration_guide/cube_12_5_configuration_guide_chapter_01.html)
NEW QUESTION # 18
How is a call assigned to a call type in the PCCE system?
- A. when a call-routing script hits the first Queue to Skill Group node
- B. when the call is first post-routed from Cisco Unified Customer Voice Portal
- C. when the call terminates, and data is written to the Cisco TCD table
- D. when the call is routed to an agent
Answer: C
NEW QUESTION # 19
Where can the SAML Certificate Expiry details be checked in PCCE Web Administration Manager (S.RO.G)?
- A. Features -> Single Sign-On
- B. Infrastructure Settings -> License Management
- C. Features -> Context Service
- D. Infrastructure Settings -> Device Configurations -> Identity Services
Answer: D
NEW QUESTION # 20
Which team is responsible for ensuring that servers designated for use by CCE VMs meet these requirements, including but not limited to Storage System Performance and IOPS (Input/Output Operations Per Second) Requirements?
- A. Design team
- B. Sales team
- C. Deployment team
- D. Support Team
Answer: D
NEW QUESTION # 21
Which service must be restarted after modifying the Java Keystore on the CVP servers?
- A. Cisco CVP Call server
- B. Cisco CVP WebServicesManager
- C. Client license service
- D. Cisco CVP VXML server
Answer: B
NEW QUESTION # 22
What are the Active and Configured agent counts for the 2K deployment model?
- A. 2K/12K
- B. 2K / 8K
- C. 2K/10K
- D. 2K/4K
Answer: D
Explanation:
For the 2K deployment model, the Active and Configured agent counts are 2K/4K. This means that there are 2,000 Active agents and 4,000 Configured agents. The Active agents are those agents who are currently logged in and working on the system, while the Configured agents are those agents who have been set up on the system but are currently not logged in. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucce/unified_cca/10_5_1/ccuf_b_unified-cca-105-deployment/ccuf_b_unified-cca-105-deployment_chapter_01001.html
NEW QUESTION # 23
Which account does PCCE wizard use for logins to access the appropriate server and enable interfaces, databases, and protocols?
- A. Service Account login
- B. Windows login
- C. Local administrator login
- D. Setup login
Answer: A
Explanation:
The PCCE wizard uses a Service Account login to access the appropriate server and enable interfaces, databases, and protocols. This Service Account is a Windows account that has specific privileges, such as the ability to access the server and configure the various components of PCCE. The other options, Setup login, Windows login, and Local administrator login, are incorrect.
NEW QUESTION # 24
Which three tools are used to download logs for CCE troubleshooting? (Choose three.)
- A. Unified System CLI
- B. PROCMON
- C. DUMPLOG
- D. Diagnostic framework portico
- E. RTTEST
- F. OPCTEST
Answer: A,B,C
Explanation:
PROCMON, DUMPLOG, and Unified System CLI are three tools that can be used to download logs for CCE troubleshooting. PROCMON is a Windows-based tool that allows administrators to capture log files and view them in real time. DUMPLOG is a command-line tool that can be used to download log files from CCE nodes. Finally, Unified System CLI is a web-based tool that can be used to access the CCE system and download log files. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucce/troubleshooting
NEW QUESTION # 25
What are two roles of a Certificate Authority (CA) in a trusted third-party CA certificate? (Choose two.)
- A. to import the root CA certificate to each component
- B. to issue a CA signed Identity certificates
- C. to provide validation of certificate requests
- D. to provide domain validation certificate
- E. to generate a new Certificate Signing Request (CSR)
Answer: B,C
Explanation:
1. to provide validation of certificate requests: A CA is responsible for verifying the identity of an entity before issuing a certificate. This includes verifying the entity's identity, such as by checking government-issued identification or business registration documents.
2. to issue a CA-signed Identity certificates: After validating the entity's identity, the CA issues the certificate, which is signed by the CA's private key. This certificate can be used to authenticate the identity of the entity, establish trust and secure communication.
References:
https://tools.ietf.org/html/rfc5280
https://www.globalsign.com/en/ca-services/what-is-a-ca/
NEW QUESTION # 26
How is a call assigned to a call type in the PCCE system?
- A. when the call is first post-routed from Cisco Unified Customer Voice Portal
- B. when a call-routing script hits the first Queue to Skill Group node
- C. when the call terminates, and data is written to the Cisco TCD table
- D. when the call is routed to an agent
Answer: A
Explanation:
The call is assigned to a call type in the PCCE system when the call is first post-routed from Cisco Unified Customer Voice Portal (Unified CVP). The call type is determined by the data in the Cisco TCD table [1]. The call type is then used to guide the call routing scripts and determine how the call is routed to an agent [2].
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_12_6_1/design/guide/ucce_b_ucce_soldg-for-unified-cce-1261/rcct_b_ucce_soldg-for-unified-cce-1261_chapter_011.html
1. Solution Design Guide for Cisco Unified Contact Center Enterprise ...
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_12_6_1/design/guide/ucce_b_ucce_soldg-for-unified-cce-1261/rcct_b_ucce_soldg-for-unified-cce-1261_chapter_011.html
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_11_5_1/maintenance/Guide/PCCE_BK_P5FE2CBD_00_pcce-features-guide-11-5.pdf
2. Cisco Packaged Contact Center Enterprise Features Guide Release ...
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_11_5_1/maintenance/Guide/PCCE_BK_P5F
NEW QUESTION # 27
What is an enterprise-focused Session Border Controller (SBC) providing voice and video connectivity from the enterprise IP network to service provider SIP trunks?
- A. CUBE
- B. DNIS
- C. CVP
- D. CUCM
Answer: A
NEW QUESTION # 28
What are the Active and Configured CUIC Users for the 2K deployment model?
- A. 200/1200
- B. 200/400
- C. 100/600
- D. 200/800
Answer: D
Explanation:
The active users are the number of users who are currently logged in and using the system, while the configured users are the maximum number of users that the system is licensed and configured to support. In a 2K deployment model, it means that the system can support up to 800 CUIC users and currently 200 users are actively using it. It's important to note that these numbers are approximate, as it would depend on the specific deployment and usage scenario.
NEW QUESTION # 29
What are two ways to deploy security certificates in CCE? (Choose two.)
- A. Certificate Authority (CA)
- B. Security Authority (SA)
- C. Digitally signed
- D. Self-signed
- E. 3rd party signed
Answer: A,C
Explanation:
Two ways to deploy security certificates in CCE are Certificate Authority (CA) and Digitally Signed. A Certificate Authority (CA) is an organization that issues digital certificates to authenticate the identity of a user or service. A digitally signed certificate is one that is digitally signed by the entity that is issuing it, such as the Certificate Authority. This ensures that the certificate is not tampered with or altered in any way.
References: [1] https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/configuration/guide/ccce85cfg/ccce85cfg_chapter_0501.html [2] https://tools.ietf.org/html/rfc4158
NEW QUESTION # 30
What are two considerations for Active Directory (AD)? (Choose two.)
- A. user interface available
- B. global catalogs are required at each AD site
- C. Read-Only Domain Controllers (RODC) are supported
- D. Remote Access Control is available for software
- E. supports multi-domain, single AD Forest topology
Answer: B,E
NEW QUESTION # 31
......
500-444 Exam Dumps For Certification Exam Preparation: https://www.testsdumps.com/500-444_real-exam-dumps.html
Download Free Cisco 500-444 Exam Questions & Answer : https://drive.google.com/open?id=18Qh6_SaqJKBioOpKSNIXJFUGbply_Z6n
