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Oracle 1Z1-456 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Forecasting and Reporting | - Reports and analytics
|
| Sales Process Management | - Lead management
|
| Accounts and Contacts Management | - Data quality and duplication management
|
| Application Administration and Setup | - Security and roles
|
| Oracle Fusion CRM Fundamentals | - CRM concepts and Oracle Fusion CRM overview
|
Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:
Question 1
Identify three lookup types that are required to manage Oracle Fusion Sales Lead Management?
A. Manage Time frames
B. Manage Ranks
C. Manage Resources
D. Manage Lead Status
E. Manage Resource Groups
Question 2
Oracle Fusion Sales supports automatic synchronization of in-sync interrelated attributes between Opportunity and Revenue Line. A sales manager updates the opportunity status attribute to "Won".
Which two automatic in sync updates to Revenue Line attributes will occur?
A. In-sync Revenue Line status is set to Won.
B. In-sync Revenue Line Close Date is changed to current date.
C. In-sync Revenue Line Win Probability is set to 100.
D. In-sync Revenue Line status is unchanged.
E. In-sync Revenue Line Win Probability is unchanged.
Question 3
The design team would like to add a new custom field on a Partner Management page, which only Marketing Partner users can see. What customizations should be applied to effect this change?
A. Use Oracle composer to extend the new field and apply External Layer from the Customize Customer pages.
B. Use CRM Application Composer to extend the new field and apply Site Layer from the Customize Customer pages.
C. Use CRM Application Composer to extend the new field and apply External Layer from the Customize Customer pages.
D. Use CRM Application Composer to extend the new field and apply Partners layer from the Customize Customer pages.
E. Use Oracle composer to extend the new field and apply the Marketing Partner job role from the Customize Customer pages.
Question 4
What happens when a salesperson updates the opportunity revenue items after a forecast is submitted and his or her manager has rejected the forecast?
A. Forecast items are synchronized with the opportunity only if Refresh from Opportunity at the opportunity level is selected.
B. Forecast items are synchronized with the opportunity only if Refresh from Opportunity at the forecast level is selected.
C. Forecast items are not synchronized with the opportunity.
D. Forecast items are synchronized with the opportunity.
E. Forecast items are synchronized with the opportunity only if Refresh Cache at the forecast level is selected.
Question 5
When a salesperson updates a revenue item in an opportunity, the unsubmitted, unadjusted forecast is automatically updated to reflect the change. Identify the correct sequence of activities performed during this process.
A. Create new Forecast itemsfortransactions that meet forecast criteria, remove existing forecast items, and update forecast items that no longer meet the forecast criteria.
B. Create new forecast items for transactions that meet forecast criteria, and update forecast items that no longer meet the forecast criteria.
C. Create new forecast items for transactions that meet forecast criteria, and remove existing Forecast items.
D. Update existing forecast items, and update forecast Items that no longer meet Forecast criteria.
E. Create new Forecast items for transactions that meet forecast criteria, update existing forecast items, and remove forecast Items that no longer meet forecast criteria.
Solutions:
| Question 1 Answer: A,B,D | Question 2 Answer: A,C | Question 3 Answer: E | Question 4 Answer: B | Question 5 Answer: E |








