
Jan-2024 ServiceNow CSA Certification Real 2024 Mock Exam
CSA Exam Questions and Valid PMP Dumps PDF
ServiceNow CSA exam is a 90-minute, multiple-choice exam that consists of 60 questions. CSA exam covers a variety of topics, including ServiceNow architecture, user interface, data management, workflow, reporting, and integrations. Candidates who pass the exam receive a CSA certification from ServiceNow, which demonstrates their proficiency in ServiceNow administration.
ServiceNow CSA certification exam is challenging and requires a deep understanding of the ServiceNow platform. To prepare for the exam, candidates should have hands-on experience with ServiceNow instances and should be familiar with the ServiceNow documentation. They should also consider taking ServiceNow CSA certification training, which can provide them with the knowledge and skills required to pass the exam. With the ServiceNow CSA certification, professionals can demonstrate their expertise in ServiceNow administration and increase their career opportunities in this growing field.
NEW QUESTION # 197
A user wants to create a set of filter conditions, where they want to show records which satisfy two conditions:
Incidents where the state is Closed
Incidents where Assignment Group is Network
After clicking the Funnel icon, what should the user do?
- A. Define the first condition; click > icon on breadcrumb, define second condition; click Run
- B. Define the first condition; click AND button; define second condition; click Run
- C. Define the first condition; click OR button; define second condition; press enter
- D. Define the first condition; click > icon on breadcrumb, define second condition; press enter
- E. Define the first condition; click AND button; define second condition; press enter
Answer: B
NEW QUESTION # 198
What features are available in Knowledge Management, to support continuous improvement on the knowledge articles?
Choose 4 answers
- A. Rate with Stars
- B. Add Comments
- C. CC Click frowning icon
- D. Flag Article
- E. Tag as Helpful
- F. Submit KB Errata
Answer: A,B,D,E
NEW QUESTION # 199
A knowledge article must be which of the following states to display to a user?
- A. Reviewed
- B. Retired
- C. Drafted
- D. Published
Answer: D
NEW QUESTION # 200
What is an Event in ServiceNow?
- A. An Event is a recognized, scheduled occurrence of a process
- B. An Event is an indicator that a Priority 1 (P1) Incident has been logged
- C. An Event is an indication to the ServiceNow processes that something has occurred
- D. An Event is a trigger that has a direct response in the platform
Answer: C
NEW QUESTION # 201
What are two ways to generate an Event? (Choose two.)
- A. Business Rule
- B. Knowledge article publication
- C. Workflow
- D. Log entry
Answer: A,C
NEW QUESTION # 202
On what part of the ServiceNow instance, would you find he option to impersonate User?
- A. Content Frame
- B. Application Navigator
- C. User Menu
- D. Module
Answer: C
NEW QUESTION # 203
Which statement correctly describes the differences between a Client Script and a Business Rule?
- A. A Client Script executes on the client and a Business Rule executes on the
- B. A Client Script executes on the server and a Business Rule executes on the client
- C. A Client Script executes before a record is loaded and a Business Rule executes after a record is loaded
- D. A Client Script executes before a record is loaded and a Business Rule executes after a record is updated
Answer: A
NEW QUESTION # 204
What are the two aspects to LDAP Integration?
- A. Authorization
- B. Data formatting
- C. Data Population
- D. Authentication
Answer: C,D
NEW QUESTION # 205
Which type of interface enables you to display multiple performance analytics, reporting and other widgets on
a single screen?
- A. List
- B. Dashboard
- C. Form
- D. Timeline
Answer: B
NEW QUESTION # 206
Which of the following can be customized through the Basic Configuration UI 16 module? (Choose three.)
- A. Banner Image
- B. System Date Format
- C. Browser Tab Title
- D. Form Header Size
- E. Record Number Format
Answer: A,B,C
NEW QUESTION # 207
ServiceNow contains over 25 different report types. What are some of the types?
Choose 5 answers
- A. Pie
- B. Thermometer
- C. Odometer
- D. Speedometer
- E. Donut
- F. Semi-Donut
- G. Horizontal Bar
Answer: A,D,E,F,G
NEW QUESTION # 208
When a flow runs an action, it generates a runtime value, which stays the same for the duration of the flow. What is the name of this runtime value?
- A. Data pill runtime value
- B. Input runtime value
- C. Starting runtime value
- D. Trigger runtime value
- E. Sequence runtime value
Answer: A
NEW QUESTION # 209
What is the function of user impersonation?
- A. View custom perspectives
- B. Testing and visibility
- C. Unlock Application master list
- D. Activate verbose logging
Answer: B
NEW QUESTION # 210
What is the difference between UI Policy and UI Action?
- A. UI Action can make fields read-only, mandatory, or hidden. while UI Policy can make a save button
visible for appropriate users. - B. UI Policy can make fields read-only, mandatory, or hidden. while UI Action can make a save button
visible for appropriate users.
Answer: B
NEW QUESTION # 211
Which core table in the ServiceNow platform provides a series of standard fields used on each of the tables that extend it, such as the Incident [incident] and Problem [problem] tables?
- A. Workflow [workflow]
- B. Assignment [assignment]
- C. Task [task]
- D. Service [service]
Answer: C
NEW QUESTION # 212
When selecting the Target table for an import, which tables can you select?
Choose 3 answers
- A. Tables within the global scope
- B. Tables outside of ServiceNow
- C. Tables which allow write access to other applications
- D. Tables within the existing application scope
- E. Related tables, using Dot Walk
Answer: A,C,D
NEW QUESTION # 213
What resource can you use to view details of the tables and configuration items (CIs) associated with a particular use case?
- A. CI Use Case Modeler
- B. CMDB Use Case Modeler
- C. Scenario Dashboard
- D. Common Service Data Model (CSDM) product view
Answer: D
NEW QUESTION # 214
What are examples of Core tables in the ServiceNow platform?
- A. Team, Party, Awards
- B. Configuration, Connect, Chat
- C. User, Task, Incident
- D. Work, Caller, Timecard
Answer: C
NEW QUESTION # 215
What is a way that you can mark a knowledge article for review?
- A. Review
- B. On Hold
- C. Flag article
- D. Bookmark
Answer: C
NEW QUESTION # 216
That access does a user need to be able to import articles to a knowledge base?
- A. Can contribute
- B. Can import
- C. sn_knowledge_import
- D. sn_knowledge contribute
Answer: A
NEW QUESTION # 217
When testing a catalog item, having a manager approval flows, which of these best practices would you follow? (Choose three.)
- A. Create and select your Testing Update Set, before starting the test cases.
- B. Impersonate the requester to ensure the form works.
- C. Make sure the requester's user record has a manager specified.
- D. Use the instance Incognito setting to quickly toggle between requester and approver.
- E. Use your Admin account, so you can approve the items quickly.
- F. Make sure the latest flows are activated.
Answer: A,C,E
NEW QUESTION # 218
Which three Variable Types can be added to a Service Catalog Item?
- A. True/False, Checkbox, and Number List
- B. True/False, Multiple Choice, and Ordered
- C. Number List, Single Line Text, and Reference
- D. Multiple Choice, Select Box, and Checkbox
Answer: D
NEW QUESTION # 219
What are the three key tables in an enterprise CMDO?
Choose 3 angwers
- A. cmdb_ci
- B. Sh_emdb_ci
- C. sn_cmdt_bak
- D. cmap_ret_ci
- E. sh_eomdb
- F. cmdb_bak
- G. cmap
Answer: A,D,G
NEW QUESTION # 220
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ServiceNow CSA certification is recognized by ServiceNow and is highly valued by employers. The ServiceNow CSA certification demonstrates that an individual has the knowledge and skills required to configure, administer and maintain the ServiceNow platform. ServiceNow Certified System Administrator certification also demonstrates an individual's commitment to their profession and their desire to continually learn and improve their skills.
CSA Question Bank: Free PDF Download Recently Updated Questions: https://www.testsdumps.com/CSA_real-exam-dumps.html
CSA Brain Dump: A Study Guide with Tips & Tricks for passing Exam: https://drive.google.com/open?id=1gcc57dDmmMdI1LZabDBKdq32VdQZGXx8
