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HP HP2-I15 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Selling Strategies and Solution Proposals | 10% | - Communicate value proposition and competitive advantages - Align HP solutions to customer needs - Identify customer business requirements |
| Accessories, Docking, and Peripherals | 15% | - Monitors and input devices - Docking stations and connectivity solutions - Compatibility and accessory recommendations |
| Notebook and Mobile Workstation Solutions | 30% | - Processor, memory, storage, and display technologies - Security, manageability, and connectivity options - EliteBook, ProBook, and ZBook series features |
| Desktop and Fixed Workstation Solutions | 25% | - Business environment suitability and TCO benefits - Form factors, performance specifications, and expandability - EliteDesk, ProDesk, and Z Workstation portfolio |
| HP Business Personal Systems Overview | 20% | - Market trends and business use cases - HP sustainability and security differentiators - Product portfolio and positioning |
HP Selling HP Business Personal Systems Hardware 2020 Sample Questions:
Question 1
Which statement correctly describes HP Sure Sense?
A. protection against BIOS attacks and memory failures
B. protection against visual attacks
C. protection against zero-day (never-seen-before) attacks
D. protection against phishing attacks
Question 2
How should you address customer concerns relative to price?
A. by lowering the price with very tittle margin just secure the deal
B. by focusing on key areas that show business value and highlight how the HP solutions offer best-in-class pricing for the value they deliver
C. by explaining that HP has the most secure PCs on the planet, which warrants the higher price
D. by telling them their competitor has just bought some and they don't want to be left behind
Question 3
What are the characteristics of the new work style that results from moving into the experience age?
A. cloud-based workflow; working from home; people staying in jobs for around 5 years
B. cloud-based workflow; office will be wherever you are with no fixed location; people will stay in a job for around 3 years on average
C. cloud-based workflow in the office; nothing stored on local computers; more personalized, faster experience
D. computer-based workflow in the office; flexible working hours: fixed location
Question 4
What is HP Sure Start?
A. HP built-in hardware battery protection
B. HP software for self-healing BIOS protection
C. HP built-in hardware self-healing BIOS protection
D. 3rd party built-in self-healing BIOS protection
Question 5
Which HP series supports HP Sure Start?
A. HP Pro 400 series Desktop PCs
B. HP Chromebook
C. HP EliteBook Notebook PCs
D. HP 200 series Notebook PCs
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: C | Question 4 Answer: C | Question 5 Answer: C |








