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IBM M8010-246 Exam Syllabus Topics:

IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:

1. Which of these provides visibility to the entire supply chain process so procurement, transportation, and warehousing personnel are all aware of order, shipment, and invoice status?

A) Supply Chain Visibility.
B) Collaboration Network.
C) Warehouse Management.
D) Transportation Management.

2. Extended selling channels and brand experience include .

A) segmentation, promotions, targeting
B) social integration, remote widgets, affiliates
C) web store, mobile store, kiosks
D) call center and physical stores

3. Marketing focus is shifting from outward bound / mass media to:

A) up-sell potential via outbound calling centers and automated dialers
B) cable television infomercials
C) building a 1:1 interaction with the customer
D) product placement in movies and television shows

4. Smarter Commerce is focused on which of the following 3 dimensions with respect to the customer?

A) Customer potential, customer transaction capture, customer fulfillment.
B) Customer demographics, customer geography, customer affluence.
C) Customer returns, customer purchases, customer order changes.
D) Customer insight, customer value strategy, customer & partner engagement.

5. Which one of these software solution components providing business capabilities is
NOT part of the 'Service' Offerings?

A) Retail Store Solutions
B) ILOG
C) IBM Case Manager
D) Unica

Solutions: