PDF (New 2021) Actual Cisco 700-805 Exam Questions
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NEW QUESTION 29
What is the future state goal of licensing at Cisco?
- A. Right to use
- B. Smart License
- C. Standby License
- D. Classic PAK
Answer: B
NEW QUESTION 30
What is the key implication on-time renewals have for an IT provider company?
- A. improved customer satisfaction
- B. recurring business is preserved
- C. no major impact if sales are on plan
- D. incentives will be paid
Answer: A
NEW QUESTION 31
Who do Renewals Managers (RMs) work with?
- A. RMs work with account managers to drive ongoing revenue risk assessments and plays.
- B. RMs work with pre-sales engineers and build customer solutions.
- C. RMs work by themselves to develop a high level view customer requirements and objectives.
- D. RMs work with service delivery teams and monitor engagements.
Answer: D
NEW QUESTION 32
Which two factors drive subscription value for customers? (Choose two)
- A. bundling of software and hardware
- B. freeware offers
- C. up to date security protection
- D. continuous access to innovation
- E. training access
Answer: C,D
NEW QUESTION 33
Which two actions can a partner or customer perform within CCW-R? (Choose two.)
- A. view and manage their contracts
- B. download hardware, software and services datasheets
- C. change Customer Address
- D. set up billing
- E. order new services
Answer: A,C
NEW QUESTION 34
Which statement best describes the Success Plan?
- A. a document capturing a comprehensive view of all customer health scores
- B. a tool for report ng actions to management
- C. a shareable document that captures all account activities
- D. the blueprint for account teams to achieve customer success
Answer: A
NEW QUESTION 35
Which service offering assists the customer in preparing for emerging industry trends?
- A. Trending Technical
- B. Advisory
- C. Managed
- D. Training
Answer: B
NEW QUESTION 36
Which action can a Renewals Manager take to drive value in the account?
- A. Manage and mitigate renewal risk.
- B. Align partners on training.
- C. Def ne the account forecast.
- D. Removing adopt on barriers.
Answer: A
NEW QUESTION 37
What is the main purpose of CCW-R?
- A. to factor customer ATR, up sell and attrition
- B. to allow customers and partners to download renewal data
- C. to capture partner and customer bill ng preferences
- D. to allow customers and partner store new software subscriptions and service contracts from one tool
Answer: D
NEW QUESTION 38
What does iARR measure?
- A. our ability to monitor product utilization, and financial growth collectively
- B. our ability to internally align renewable resources
- C. our ability to expand upon existing customer value
- D. our ability to increase renewal rates through pricing controls
Answer: A
NEW QUESTION 39
Which discussion point helps up sell a customer?
- A. Focus on what the customer already has covered on the network.
- B. Focus on how much it will cost the customer.
- C. Discuss your prior ties and why you need the sale.
- D. Discuss changes in the network and identify any uncovered additions to the network.
Answer: D
NEW QUESTION 40
Which action should a Renewals Manager take first?
- A. Assign an RS to priority accounts
- B. Meet and confirm the AM, CSS, CSM and their resources
- C. Meet the customer and perform a renewals diagnosis
- D. Download contract data and develop a renewals strategy
Answer: D
NEW QUESTION 41
Which area of the Success Plan is the Renewal Manager responsible?
- A. Barriers Predicted
- B. Solution Renewal
- C. Success Plan Hypothesis
- D. Adoption Barriers Overcome
Answer: A
NEW QUESTION 42
How does Cisco define AT R?
- A. Any customer agreement where attrition has been an issue.
- B. ATR is the sum of RR and iARR, minus the attrition rate.
- C. Contracts/subscriptions that have attrition terms revoked.
- D. Contracts/subscriptions that are available to renew.
Answer: D
NEW QUESTION 43
Which licensing model is the most complex for a customer to manage?
- A. Managed service agreement
- B. Enterprise agreement
- C. Subscription
- D. A La Carte
Answer: D
NEW QUESTION 44
What does TPV mean?
- A. Telepresence Value
- B. Total Partner Value
- C. Total Partner View
- D. Total Product Value
Answer: D
NEW QUESTION 45
An important Cisco customer has a large number of individual licenses for Cisco One in Enterprise Networking and engages many Webex users. The customer has expressed the intention to grow both groups and needs a compelling and simplified proposal.
Which Cisco offer represents the best value for the customer?
- A. Suggest as implied discount DSA with the total of licenses from each product Cisco One and Webex.
- B. Prepare a Partner Branded Managed Service deal.
- C. Propose to migrate to perpetual model.
- D. Ask Cisco team to engage into a Smart Account or Enterprise Agreement and propose a creation of a Customer Success Plan.
Answer: D
NEW QUESTION 46
What is the primary measurement of success for a Renewals Manager?
- A. renewal success rate
- B. percentage of contracts closed
- C. iARR rate
- D. upsell percentage
Answer: D
NEW QUESTION 47
Which statement best describes an Accelerator?
- A. A one-on-one coaching engagement covering specific use cases
- B. A hosted one-to-many educational webinar with live expert Q and A
- C. A one-on-one deep dive on network issues
- D. An on-call service for customer support
Answer: B
NEW QUESTION 48
When renewing a contract with a customer, which action is important?
- A. Propose only the most important part of the solution.
- B. Validate customers business needs.
- C. Start discussions once the contract has expired.
- D. Do not offer any financing solutions.
Answer: A
NEW QUESTION 49
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